Yotpo: Loyalty & Rewards

We love the idea and look forward to seeing more results.

i like it i will boost my sale www.hoppyshoppy.com

Awesome performance no need for review

HORRIBLE SERVICE and SCAM! They are like scammy MLM companies that tie you into a long-term contract, and never provides a good service. 1. No different than any other $200/month loyalty apps. When we signed up, they offered their overly expensive service that will be including many options to earn points. That's why we switched from Smile io. Out of 12 ways to earn points that they said will be working, 8 of them don't work. So I don't even understand why we have a loyalty system that charges $3k a month if they can't even provide $50 app quality service? 2. CSM doesn't answer emails before 3 days and never answers questions before you ask 2 times. When I reached out to change the CSM, they said "NOOO, she is the best". So far, everything I ask that offered us when they were selling is not possible. When we asked if we can do some features, it was possible when they sold us, then my rep said it's not possible. Then after giving example and reminding their initial conversation, she said it's possible with an upcharge. Hmm, what? 3. System has so many glitches, that we signed the agreement 3 months ago and our reward system didn't even launch yet because of the issues that keep popping up out of nowhere. We paid for that 3 months and no service yet that we can use. 4. Their support line is completely clueless. You will never be able to get help. WOULD NOT RECOMMEND ANYONE. Save yourself money and use any other app on Shopify that doesn't tie you into years of contract and charge you thousands of dollars for a non-working app.

This app has been easy to use and my very first store customer used it. I'm excited about it.

Just installed but it looks very promising. Clean UI, nice features but not overloaded.

Great app,every shopify store should have this!
This seems to track referrals really well,i'll def stick with it!

the other options work good and rewards points also work well

The support is absolutely not responsive. The app is buggy, the setting is not user-friendly.

1. Follow @ Instagram can be completed multiple times. I have many buyers just earn many points and just get rewards with the points, which cause a loss in business. The support never get back to me although 3 days passed, I have to manually adjust the points for all the customers

2. Refer a friend doesn't work although "fraud prevention" has been disabled.

Two words for it...
Love it. I'm Swelling of joy, this is a really good product. Thank you! for the good work and to provide such an amazing tool :)

Works, and thats all, not very good for us, hard to say why.

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