Yotpo: Loyalty & Rewards , 2,507 รีวิว

Great app and incentive for your customers. i would recommend it.

I have had problems from the beginning with BOTH SWELL AND YOTPO. WE are now three weeks in and they still CANT get it right. To make matters worse. they are trying to charge me and I haven't even reached a full 30 days yet. we are on day 17.

This is CRAZYYYYY. I am looking for other options at this point. support is HORRIBLE, INCONSISTENT, AND FRUSTRATING!!!

the tech support is horrible because it takes FOREVER to get problems resolved. To my understanding- they outsource for their tech support. MAJOR problem. I bought into the whole "YOTPO SWELL" thing because they are the same company and I have NOT been able to get anything working as they advertised.
EXTREMELY disappointing so far. Hoping these two companies get it together and fix ALL of my issues that I have requested help for or I will be going to another company and requesting a FULL REFUND

you guys need to get it together! too many different reps handling the same account and not everyone is trained the same. One rep helped me with one issue and then the next rep messed up what the previous rep did. he sends me emails and I respond REPEATEDLY yet he ACTS like he is not seeing me emails. THIS IS THE WORST EVERRRRR!!!!!!!
HORRIBLE

Excellent service. Great prices. Extensive range of colours and sizes.

Seems to be an awesome application!
Thank you #SwellRewards for this great app!

It's a great app, i am testing all to my site.

Very Good! My Favorite App, Love!

Try it out first. I will add more points.

Awesome, but expensive. I for one cannot afford their monthly fee. I'm not profiting off my business yet.

unfortunately i have had an extremly hard time setting up the program. it isn't easy getting a hold of people to help you. if you arent doing their professional plan for at least $1500 a month then the help they give you is very minimal and it is very complicated. the customer support isn't responsive when you have questions. ive been trying to set up the program for a week and a half with over 10 hours put into it and everything is still a mess.

Pretty neat and I'm excited to try out some more features!