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Since Yotpo took over Swell has fallen apart with huge holes in the sales data. Not a good way to build trust with customers when their sales are not all registering in the loyalty program. After more than two months, and countless emails and excuses, the same problems persist.
I am forced to pull the plug on Swell/Yotpo and face my unhappy customers.
Stay away from this app!
Great app! Extremely easy to install and customise. Lots of features. Very helpful customer support. Highly recommended.
I love Rewards by Swell. The price is way too expensive! Josh and Dzenita have been available to help whenever I have needed it but evidently Swell is owned by Yotpo not. Check out how we live the life at halfpintnaturals.com,your environmentally-friendly outdoor companion!
So far so good... Gives give clear directions..
I really like Swell so far! I just set up all the customizable options and it's very user-friendly. I'm not sure yet how many customers it'll bring me, but I personally think this is a great way to bring up customer loyalty.
We love swell! So great for our online store
So far so good. Will update after I operate it a little longer.
very helpfgull would reccomend
This app has become so frustrating for us. We use the Shopify POS app for our brick and mortar store and there is no way for us to redeem points or even look up points through this app. It worked on the iPad app but not the android tablet we now use. We have to go into a browser and do everything manually. People are too impatient to wait for this. This is an expensive product to not function properly.
Incredible product that has benefited me ten times fold!