Yotpo: Loyalty Rewards Program

I have used Yotpo as a Site Merchandiser for awhile now and greatly appreciate their help. The chat feature is extremely helpful when you need an answer quick and today, Maritel was on and helped me out lickitysplit. I learned more about earning rules from them and fixed the issue I was having. Great service all-round.

Hi, I've been working with Yotpo for several years now, and they are an excellent company to partner with. I want to especially applaud their support team specifically Yoben M who went above and beyond on a complicated issue I was have with a customer redemption. He took his time to answer all my questions, was very patient, and provide examples. Thank you!

I just got started for my small business with Loyalty & Rewards, Email & SMS, and Reviews & UGC. The ecosystem all together is more expensive than some of the competitors I was looking at, but no one else includes all the functionality and seamless integration as far as I can tell. This seems like a big win for our team and for our customers. I'm excited to get going and start to unlock a lot of this functionality over time.

Nyle M nailed it for me. So glad Yotpo support is always just a click away!

Had a great experience with customer service today for this app. The support rep, Maritel, helped us fix an issue quickly and efficiently. Thanks Maritel!

Radly was super helpful in rectifying a frustrating and messy situation that had gone on in the background between Yotpo and Shopify. All sorted and one happy customer on our end again! Thank you!

Klaus, thank you so much for your help! You did an amazing job explaining everything I needed to know and really supported me in understanding how to update customer loyalty points. I truly appreciate your guidance. Thank you again for being such a great support!

Fabulous customer service! Jeff was great and all the customer support staff have always given clear simple resolutions. Thank you!

Alsher C was of great assistance. As both of us being CS reps, we were able to help the client both on our parts. Great team work!

Disappointed with Yotpo Loyalty and Reviews. Basic features like percentage-based discounts — which are essential for how we run our business — are locked behind their most expensive plan. It feels like they charge premium prices for bare minimum functionality. Definitely not worth the cost for what you get.