Yotpo: Loyalty & Rewards

Be aware: If you aren't willing to go for a paid plan and you have customers who already did purchase, is not a good choise! The list of the clients is populating in days AND you cannot add manually point to the existing customers and you will receive daily replies from the support team like "I have been told tomorrow should work". Also, if you use a different language than EN you will have like 1 full day to work, and everything is very confusing...nothing to do with 2020. Even though I don't go for lower stars because the APP is still providing a lot of features and is a lot customizable but sometimes 1st you need to think about the customers who already invested trust in your store!!! Those have been said, If you are going for a paid plan is a very good APP, if not I truly recommend you to look around!

So far I LOVE this app! It has been very easy to use. When there were aspects that I couldn't quite figure out how to customize the videos explained everything perfectly. Thank you for creating such a great platform for the everyday person trying to do everything themselves to run their business! I hope this helps us grow faster.

Looks a little complicated, but im just getting started. Cant wait to see thr results.

Still trying to figure out if it works. Love the idea though. should hopefully increase sales.

I was setting up my Loyalty page and was experiencing some issues, I went to the support chat and was connected with Reymond C. who was amazing at getting my page up and running, quickly and easily! Having this type of support is critical to running a small business when you are doing EVERYTHING, they were a life saver, thank you!

Haven't got to use it yet Fully but from setting this up I am super excited about using this. I'll do a review when I use fully.

Awesome app and program for my customers. Can wait to see the ROI!!!

This is a great app. Try it and enjoy the benefits

Great app. A bit overwhelming for a beginner but im getting the hang of it now. Would recommend to anyone and hope it increases my sales.

This is my first time working with any rewards app and this is still the worst experience I've had. None of the fields, even to submit a ticket, are clickable. I click on them and nothing happens. I type and nothing happens. I can't change the coupon rewards for referrals OR newsletter pop-ups. Creating new coupons to be redeemed upon completing a campaign has the same problem. NONE OF YOUR FIELDS OF TEXT ARE EDITABLE. NOTHING IS FOUND IN GOOGLE WHEN I SEARCH FOR HELP. I CAN'T EVEN SUBMIT A HELP TICKET. This is the worst experience I've ever had with an app. If I could rate it zero stars I would happily.