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So far so good, just installed it and the customer service has been excellent and people are already using it. I like the built in email feature to notify existing customers of the program. I would like to see a Facebook sharing reward to get followers to share and repost on Facebook rather than just twitter. Keep up the great work guys!
We've used this app for a while for rewards and it's been great however there's been a lot of bugs and issues - partially due to our semi complex set up but also partially due to not clear explanation of point earnings/deductions.. Thankfully had Jiemer helped me with a recent ticket. Thank you Jiemer!
So far so good with Swell ! Lets see how the customers like it.
Awesome App!. Real easy to use, lots of customization and best of all it's free.
Customer service is super quick and professional, the app works very intuitively and is easy to manage.
Yotpo has a great support team. Jiemer John P was very knowledgable and helpful. He helped me resolve some issues quickly.
We have been using Yotpo ever since we launched our Shopify Store. From reliable application/s to fast + responsive support, you won't be disappointed.
We really tried our best to make this app work, but the customer service was not helpful at all. It is one of the worst customer service experiences we've ever had with an app on Shopify.
Been trialling this app for a period and we are glad to report that it works as per the name, SWELL!
Better than that, I had cause to contact the Swell guys over a very minor issue (which had nothing to do with them in the end!).
Nonetheless, Nikhil Naidu went above and beyond what you might normally expect from tech support and sorted out the issue speedily, effectively, with expertise and great humor (all late on a Friday afternoon)!
So, from all here at www.thesolidbarcompany.com, thanks Swell and Nikhil!
Great app. Quick to install, easy to use, great step-by-step video guides for a novice like myself. And the customer service is awesome. Very very quick to respond in a live chat format, to walk you through whatever you may need. Its only been a day, so no review in regards to the functionality of the app beyond its simple installation and set up. So far, so good! Highly recommend.
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