Yotpo: Loyalty Rewards Program

Maritel was very helpful!

I want to express my gratitude to Gabriel for his outstanding support. His assistance has been invaluable, and his help in navigating the complexities has been greatly appreciated. Thank you so much for your dedication and expertise!

Nice support!

This is a great app especially after they have added the customizable features. Customer support is great, I was helped by Gabriel S today and he went above and beyond to assist me with my queries.

I had a small issue that needed fixing and Gabriel was able to help me right away. Great app and support team, highly recommended!

Excellent Service, Gabriel assisted me twice today in adding my referral page to my website and a pop up version too! I couldn't have done it without their help! so thankyou very much :)

Super cool. The customer support is amazing. Especially with Gabriel and Edilyn! Great

Edilyn was amazing! They resolved my issue so quickly and helped my site look perfect! Great customer service.

Their entry level loyalty package allows you to at least get started until you can afford the Gold package and have the Loyalty Page, VIP and other nice features for your customers. Edilyn B was very helpful in assisting us to set up the module to show on our store and for it to work perfectly. Thank you so much.

Great app and easy to use. There was an issue with the rewards popup not updating which was quickly resolved by the Yotpo Growth Support Hero Lemuel.

Great, help. Resolved my issue, they were very patient with all my concerns and were very pleasant to chat with!

Knowledgeable and very good support through their chat function. Was able to address the matter quickly and efficiently, with little loss of time - did not have to spend too much effort figuring things out for myself.

Thank you Leonard G.

Customer service is super quick and professional, the app works very intuitively and is easy to manage.

a Great App with a lot of ready templates and an amazing support team, its easy to work, and it can make your website more exciting and boost your business with barely any work, highly recommended

I've been trying to set up this app for 3 days now. And I dont mind adding some snipet to my template's code, but it's frustrating to go through a bunch of docs and not find proper instructions.

Leonard was a life saver!! Is he a robot.. AI... best tech support ever!! This was an absolute great experience and Yotbo for the win.

amazing app and special thanks to the customer support agent Erwin, who helped me in regards to setting up the app

I’ve only been using Yotpo for a short time but I’ve submitted around 3 requests for help so far. One was complex. And every time they’ve been extremely proactive in helping me resolve any issues (most are just due to me setting something up incorrectly).
They always let you know who is dealing with your request so you feel connected to the business

I was assisted by Rilu Jane B with an issue regarding my page display. The service was excellent and Rilu Jane B was very polite and professional!

fast amazing and accurate, support team is amazing. Thanks, Jovan for everything, you made my day and save my life.

Got some great help with setting up the integration into my shopify website. Vergian B was extremely helpful, and courteous. I finally am able to announce to my customers that they can utilize a rewards program! Thanks Vergian B & Yotpo!

Thank you Leonard G for the amazing support - efficient and helpful! Really appreciate it and excited to keep using Yotpo for referrals

Always there to help when needed. I received help from Alvis C with the code to add the dedicated rewards page to our site. thanks again for your help, Alvis!!

Super easy to set up and customize. I had a bit of trouble publishing the rewards page and I'm happy that their customer service is really good and helpful! Got it up and running in minutes. <3

Yotpo loyalty & rewards is exactly what i need, very useful and easy to understand. Also the customer service is very efficient and helpful.

Installed and created my loyalty programme in a hour, needed some support on getting my page live (as this process wasn't as clear as everything else) and the wonderful Joseph sorted everything in ten minutes. So far, my experience of the app and customer support has been five stars.

Jovan R was really helpful with my questions! Thank you so much for your prompt and helpful reply!!!

Angelo S was super helpful during our chat! Super quick responses and was very pleasant to chat with!

I used this app to change our loyalty program from another app to this one. And the staff are so helpful! Joseph managed to guide me through the entire steps and have very quick response time Highly recommend

I like that a rewards page is available for the free plan. Everything seems easy to use and chat support was very helpful in installing the page and widgets on my site.

Easy to set-up! Great customer service when I had questions about setting up the loyalty program. I really appreciate their assistance and look forward to offering a new rewards program to my customers.

The app works great, and is pretty easy to use and set up, I've reach out to the support and they helped me in no time, very useful and very quickly. Thank you Joseph!!!

The app is ok. Not as user-friendly as others. Hands down the worst support of any app I have ever used on Shopify. Screenshots are not enough, they want videos. Which a lot of office computers won't support. Can't answer simple questions. Typically they try and send you back to Shopify.

The app looks really great on the website and I had a few questions while setting everything up so I went to the service chat to get some help with setup on the site.

Bin zufrieden. Gibt viele Design möglichkeiten und macht Spaß zu arbeiten. Auch guter Support bin echt zufrieden

I Was able to set the entire app up. I got a little confused with integrating it with my shop but Jerrah helped me get it straightens out.

I am new to this app and was a bit confused about some things. I reached out to support and Era helped me through any issue I was having (not due to the app but from me just not understanding some areas). Era was amazing and was very swift with responding. Thank you for being great!

The support solved the problem for me, with much patience! great! i will definitly reccommend this app !

Tolle App, toller Support! Sehr geduldig und hilfsbereit. Besonders gut gefällt mir der Page Builder, ist einfach aufzusetzen und sieht gut aus. Auch die Punktehistorie ist klasse und für den Kunden sehr hilfreich!

Best product and best customer support. I love the way they handle their customers and the way they deal with issues and questions.

i didn't need much help but i still reached out customer service, and even though it was passed 11PM EST, they still answered within a second. very nice first impression. thank you Jerrah for assisting me!! Update: JERRAH IS AWESOME!! HELPED ME YET AGAIN, his attitude is awesome and his help is greattttt. am very happy with his service :)))

Great customer assistance from Jerrah and Rikki- Very fast. Good features and shop integration. i just wish i could change look without upgrading

We were on the highest level tier of Yotpo, we first signed up in November 2020. After countless hours and over £17,000 paid to yotpo, we NEVER had a working loyalty program. I have asked them for a refund and they are now ignoring me. This company will rip you off, stay well well well away. Also, their system does not integrate properly with shopify, we tried to get a loyalty program with the "support" of Yotpo installed and it never worked.

Yotpo is great! CS perfectly top notch! Era is willingly helpful & knowledgeable! Yotpo is a Keeper!

Eine tolle Seite um Belohnungsprogramme zu erstellen. Im support hat mir die Fatima sehr bei meinen fragen geholfen. Danke Nochmal!!

Great customer service (Jerrah M), lots of customization options, lots of cool tools already implemented so no need to download a bunch of apps. Best rewards app I have tried out, with lots of good customization options plus it includes all different free popups. It can be a little tricky to implement in your store. I was struggling and reached out to customer service, Jerrah M got back to me very quickly and worked with me for an hour helping me with my issues. I recommend it to anyone looking for a reward/loyalty program. Just take your time getting familiar with the app and you'll be very satisfied

I had some issues with launching the program but Jerrah from customer service was super responsive and professional and made what could've been a headache, only a minor issue.

App now properly set up. Customers are liking the system! Let's see how it translates into LTV and new sales.

Very happy with this app. It can be translated to any language. The support is very good and quick. I got help from Jiemer John.

Solid app out of the box, and the team has been super helpful in assisting me to customize for our needs. Thanks Ritchie for all your help!