Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

January 11, 2016

This is the cleanest and most intuitive user-interface I have seen on any Referral app... Swell Done!

Coregami
United States
5 months using the app
February 7, 2016

Super, great support and easy to install

Anuana
Israel
5 months using the app
August 21, 2016

Love the add-on app for my store . It takes seconds to pick from the predesign coupon/reward ideals or you can even create a custom coupon/rewards program for your store. Saved me ALOT of time!

The Fashion Armoire
United States
5 months using the app
Edited September 25, 2016

Great App!

www.counterculturedeals.com

Counter Culture Deals
United States
5 months using the app
October 22, 2020

It's great that the Loyalty & Rewards program neatly ties in with their Testimonials app (e.g. the customer gets rewards points for leaving testimonials, which in and of themselves already help the business with social proof). We just had a small issue that was resolved by their support team within half an hour (we're based in Hong Kong so I'm assuming they have support staff around the clock) and that was a fantastic experience that shows the efficiency and level of support they offer customers. YotPo's apps are highly recommended!

JUUK
Hong Kong SAR
5 months using the app
August 26, 2016

Such a streamlined process to build a referral rewards and point system to be able to give back to customers for their continued support.

Daasoptique
United States
5 months using the app
May 25, 2016

At Luxe and Lace we appreciate quality results and Swell definitely delivers. Putting their "money where their mouth is" with the free service until a store reaches 100 sales a month shows a genuine desire to create meaningful good for its store owner partners instead of just making a quick buck.

Luxe And Lace
United States
5 months using the app
September 6, 2016

Swell has been very healpful and user friendly. It's nice that they don't charge you for their services until you reach 100 customers a month. Finally a product that I can grow with.

Organic Love Hub
United States
5 months using the app
May 10, 2016

Josh was extremely helpful today, answering my question quickly and thoroughly!

Herbs For Life 3
United States
5 months using the app
February 24, 2017

Ive only been using this app for literally 32 hours, but I can see the robustness and power behind its simple interface. I only wish there was a way to have a direct link to a sign up page instead of a small pop up tab. Id like for my customers to be able to see the page directly, but incognito has its up sides as well

Tesol Corp Asia
United States
5 months using the app