Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

April 14, 2023

The interface is a little clunky as is the support documentation, however, the customer service team are great and at your disposal should you need any guidance which is a real help.

Silverly
United Kingdom
4 months using the app
Yotpo - L&R replied December 20, 2023

Thanks for your feedback, we really appreciate it.

April 27, 2017

need put the code automatically

Craft Lovers Inc
United States
4 months using the app
April 24, 2016

Our team is really looking forward to using Swell. We compared it against some competition and made our best decision.

Coogfit
United States
4 months using the app
April 29, 2016

Thank you Swell for your developers offering such a useful app -so far so good. I'll be sure to keep you posted on progress!

Marie
Team Member
The Kinky Orchid

Thekinkyorchid
United States
4 months using the app
April 24, 2016

so far the customer service has responded pretty good, i hope that this is the app i need to grow my sales..

The Jaded Workshop
United States
4 months using the app
May 22, 2016

Easy to customize and very straight forward to use.

Borealgear
Canada
4 months using the app
March 24, 2016

They have helped my business a lot. The rewards system and pop email are great for attracting new customers Thank you

Rise And Grind Cafe
Canada
4 months using the app
May 5, 2016

Swell is really great for my new business!

Cyberoutlet Net
United States
3 months using the app
November 18, 2018

Took me a bit to learn, but once I navigated to all the different settings, I was able to get the rewards ready for our customers to start signing up. Great useful tool for giving incentives to our customers.

La Femme En Noir
United States
3 months using the app
June 12, 2016

So far so good, I'm not great with computers so I'm slowly working my way through it and not sure if I have it all correct yet but I can see how this would benefit my business. I will hopefully get in touch with their support soon

Swaggies Au
Australia
3 months using the app