Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

March 28, 2019

I have a brand new shop in Shopify. Long chose a loyalty program and stopped at Sell.
Clear advantages:
* This application develops your customer base and develops with your store.
* It becomes paid when it makes a profit.
* The application takes into account not only purchases and birthdays, but the fact that a grateful client shares your content in social networks.

Support pleases! Because of the time difference, I get answers a day later and this is the only inconvenience.
But the level of service at the height.
Most of the time Bernard answers my questions. Everything is always very clear and attentive.
I put 5 stars!

Postal Ukraine
United States
Over 3 years using the app
April 7, 2016

I tested a few of these types of apps trying to figure out which one would work best for me. Going through the setup of a few of the competitors, something was always missing. This one had it all and worked smoothly. Each of the others has its' individual advantages, but I found Swell to have the most advantages and fit my overall needs best.

In addition, the staff is extremely helpful. They respond quickly and I have never had to go too long without having my question answered.

Swell work, Swell!

Brickhousenutrition
United States
Over 3 years using the app
March 1, 2016

Great app! Extremely easy to install and customise. Lots of features. Very helpful customer support. Highly recommended.

Industrial Lighting Studio
Australia
Over 3 years using the app
October 12, 2022

Rowell was a great help and clearly communicated during my help session. Yotpo has been a fantastic company to work with over the years.

Northstar Bison
United States
Over 3 years using the app
September 21, 2022

Joseph C helped me to better understand how the app works. When I thought it wasn't going to meet my needs he helped me understand how it worked and now is going to meet our needs! Thank you!

stitchpaint
United States
Over 3 years using the app
May 12, 2020

I was not sure how to use a particular section of the app. The support was really good. Raymond's help was very much appreciated.

Vegan Cheese Shop
United Kingdom
Over 3 years using the app
November 21, 2019

Excellent customer service and quick support! We needed some help for an ongoing issue and support was there ASAP. Thank you Kerby!

Silver Tips Tea
United States
Over 3 years using the app
October 12, 2016

Very easy to setup. Great app with many campaign options!

Heartwarming Treasures
United States
Over 3 years using the app
September 9, 2016

We love swell! So great for our online store

E Cig Barn
United States
Over 3 years using the app
May 17, 2017

Yes, I would recommend to my friends and others. I have been using it for 5 months already and it has worked out very well for us. Planning to upgrade soon.
The customer support has been found very helpful in answering questions and addressing issues.

Swtc
India
Over 3 years using the app