Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and user-friendly interface, praising features like the rewards bar and referral widget for boosting customer engagement and lifetime value. Many have seen increased sales and customer retention. The customer support team is noted for their quick responses and expertise, with 24/7 chat support being a standout feature. The app also offers a free plan, making it a balanced solution for beginners.

Edited November 5, 2018

It's cool, but ... WAAAAAAAAYY Too Expensive just to use the simple features you essentially need like rewards page.

You'll have to do a lot of work just to have something for your clients to interact with and redeem points; setting it up is also not easy. The actions are easy to take, but there are no real guides jumping out to help you along the way like with basically every other app we've ever seen and used in shopify. Their videos on youtube are 2 years old and don't match the current dashboard.

The app just costs way too much. $29 a month just to have a program of which you need to do a lot of designing on your own to make it functional on your website or $299 a month if you have a simple 120 orders per month and want something your customers can interact with.

What you gain in sales will easily be lost in fees for the app and discounts. Not sustainable.

Fresh Meal Prep
United States
6 months using the app
July 18, 2019

The onboarding and MSM didn't set it up correctly, now we must go in and fix all of their mistakes to get the program working. Not worth the investment

Moonglow Jewelry
United States
4 months using the app
Edited November 15, 2018

Maybe if I leave a bad review, someone will finally reach out to us to help with installation questions? No contact/chat options anywhere. Not integrating anything that doesn't work properly and the interphase is not intuitive.

The potential for the app seems nice but it currently feels spammy and convoluted.

Fat Snax
United States
3 months using the app
Edited February 6, 2019

I'm having trouble with support. All the YouTube videos don't load. Hard to get this setup. Would appreciate some live support, the chat corner takes you to video conferencing with no support

420 Hippy Inc
Canada
2 months using the app
February 17, 2020

I can't update the program! The form pops up and I can't update the amount. I need to speak with someone on your support team immediately.

Jaded CBD
United States
About 1 month using the app
November 16, 2021

I spent a lot of time installing and configuring the app. It seemed like it would be great. When I put it live, the referral code won't work. Contacted support 4 or 5 days ago and no help so far. They acknowledge that there's a problem but no solution. It shouldn't take this long to fix.

Spaun Drum Company
United States
10 days using the app
Edited April 17, 2017

This review is initially based off of what I am seeing and they are supposed to be reaching out to me soon to go over why they are using all orders to calculate the charge. At least they are responsive. I'll update as we work through this issue. I started this App up last week, and at least half of the orders were never placed when the App was being used, so that struck me as incorrectly counting orders towards charging a fee. I also place manual orders through our shipping App to ship company documents, as well as replacement orders, returns, etc, and those are not true customer placed orders, so I do not think it's fair to utilize this metric as a basis for charging and I hope they're willing to fix this or work out a better resolve, so we'll wait and see. Either way, I'll hear them out to see why in their app it says all orders for the entire month are used to calculate charges and see if there is a misunderstanding. Also, it is showing one email is responsible for clicking the link 39 times, so I am waiting to hear how that metric is calculated.

Ninja Brand Inc
United States
8 days using the app
January 19, 2023

I've been trying to set up this app for 3 days now. And I dont mind adding some snipet to my template's code, but it's frustrating to go through a bunch of docs and not find proper instructions.

Tazitas +
Mexico
3 days using the app
December 11, 2018

Still trying to figure out but the referral program seems to be limited or missing options for editing...

Black Ink Coffee Company
United States
2 days using the app
Edited January 25, 2016

The costumer assistance guy wrote me after couple of day from my first review stating that pagespeed problems were fixed, this quite amazed me as usually reaction time for this kind of request take months.

I just tested the app again and I still have -7 points on mobile and -4 for desktop on https://developers.google.com/speed/pagespeed/insights/

Sorry guys this won't work for my site.

Farmacia Aliberti
Italy
About 15 hours using the app