Reviews (2,580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.
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Very easy to setup and customize. Looking forward to utilizing it as traffic ramps up. Great app!
This is a WIN-WIN app! SWELL Rewards is a great app that worked perfectly for me. Super-easy to install and to customize for my store. It’s a real win-win app that provides value for your store and customer through rewards. It encourages reviews, referrals, social shares and more that help you growing your business and increasing reach and sales. You don’t even have to figure out the points system – everything is already there and made perfectly sense for my needs. But one of the most important differentiating factors is the amazing customer service SWELL provides. Specifically, Josh! He is awesome: efficient, reliable and gets back to you when he says he will. Josh goes above and beyond to make sure all questions are answered and provides helpful tips. Looking forward to seeing how the app will work for my customers. Thank you, SWELL!
Realy love this app - & the support too!
I have just installed, easy to set up looking forward to seeing how it performs
Josh with Support was excellent! Thank you Swell!!!
The system works like a charm. Easy setup. Customer service also helpful when we have questions pertaining to setup or customer issues.
We upgraded to pro before we rolled out the app based solely on the pre-sales support from the team @ Swellrewards. I wanted to retroactively assign points and they not only offered to do it for free (assuming I gave them the data), but offered to do it over the weekend as to not hold up my deployment. Fun fact - In the email I had even offered to pay for this import. Maybe that missed that part :P
We sent out emails of our initial launch to ~20k customers and have had no hiccups so far. Customers have been exchanging points w/no issues and with zero handholding by our support folks.
To top it off, the feedback from our customer base has been overwhelmingly positive. I'd say we're pretty satisfied.
Thanks!
Only just installed. Love the online video tutorials. So far so good!
Love this app and the quick support! It makes a lot of difference in terms of getting technical answers responded to at a faster pace than submitting a ticket via email. Great feature!
I've just started using the app, and so far so good! The customer service is right on. Immediately I had an answer to my question and even received personalization for the app on my website. The design fits in really well with my shopify template. Very very happy with these guys. Excited to see my customers make use of this awesome rewards program.