Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

November 26, 2021

Nice app. Robust performance dashboards. I had a question about a reporting function. Customer chat was quick and engaged. Jiemer was helpful. The exact function I asked for wasn't available however Jiemer helped point me towards another feature that also addressed my question.

The Sill
United States
Over 3 years using the app
March 10, 2023

Great, help. Resolved my issue, they were very patient with all my concerns and were very pleasant to chat with!

Metamorphosis Beauty
Canada
Over 3 years using the app
Yotpo - L&R replied March 14, 2023

Thank you for writing a review — we value your feedback.

March 15, 2016

Amazing app with even better customer service!

Candle Moments
United States
Over 3 years using the app
August 18, 2017

very good app, we can translate everything !

Jus Dorange Paris
France
Over 3 years using the app
June 11, 2016

It's quite easy to use and user friendly. Will explore more benefits

Concept Store Y
United Kingdom
Over 3 years using the app
August 10, 2016

Ufuzzy.com loves swell for reward program.

Ufuzzy
United States
Over 3 years using the app
March 28, 2019

I have a brand new shop in Shopify. Long chose a loyalty program and stopped at Sell.
Clear advantages:
* This application develops your customer base and develops with your store.
* It becomes paid when it makes a profit.
* The application takes into account not only purchases and birthdays, but the fact that a grateful client shares your content in social networks.

Support pleases! Because of the time difference, I get answers a day later and this is the only inconvenience.
But the level of service at the height.
Most of the time Bernard answers my questions. Everything is always very clear and attentive.
I put 5 stars!

Postal Ukraine
United States
Over 3 years using the app
April 7, 2016

I tested a few of these types of apps trying to figure out which one would work best for me. Going through the setup of a few of the competitors, something was always missing. This one had it all and worked smoothly. Each of the others has its' individual advantages, but I found Swell to have the most advantages and fit my overall needs best.

In addition, the staff is extremely helpful. They respond quickly and I have never had to go too long without having my question answered.

Swell work, Swell!

Brickhousenutrition
United States
Over 3 years using the app
March 1, 2016

Great app! Extremely easy to install and customise. Lots of features. Very helpful customer support. Highly recommended.

Industrial Lighting Studio
Australia
Over 3 years using the app
October 12, 2022

Rowell was a great help and clearly communicated during my help session. Yotpo has been a fantastic company to work with over the years.

Northstar Bison
United States
Over 3 years using the app