Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

May 12, 2020

I was not sure how to use a particular section of the app. The support was really good. Raymond's help was very much appreciated.

Vegan Cheese Shop
United Kingdom
Over 3 years using the app
November 21, 2019

Excellent customer service and quick support! We needed some help for an ongoing issue and support was there ASAP. Thank you Kerby!

Silver Tips Tea
United States
Over 3 years using the app
October 12, 2016

Very easy to setup. Great app with many campaign options!

Heartwarming Treasures
United States
Over 3 years using the app
September 9, 2016

We love swell! So great for our online store

E Cig Barn
United States
Over 3 years using the app
May 17, 2017

Yes, I would recommend to my friends and others. I have been using it for 5 months already and it has worked out very well for us. Planning to upgrade soon.
The customer support has been found very helpful in answering questions and addressing issues.

Swtc
India
Over 3 years using the app
September 1, 2019

A bit of a slow start but I put that down to my own inexperience. Support was patient and very helpful. The developers have based upgrades on the number of monthly orders which makes far better sense than customers numbers.

JAMESHOUSEOFSTYLE
Australia
Over 3 years using the app
June 30, 2016

excellent simple and fun to use.

Neoncoproducts
Australia
Over 3 years using the app
April 19, 2021

Team are really helpful in troubleshooting and getting us set up. Does what we need it to do for the most part!

Puppy Gang Fresh Foods
Canada
Over 3 years using the app
December 26, 2015

If you're looking for a rewards app you can stop your search. I have gone through all the apps I could find within the app store, compared the features and Swell is by far the best. It is easy to install and works seamlessly. On top of that their support has been second to none. If you're put off by this app because it doesn't have many reviews, don't be. I've just moved from an app that had over 150 reviews as this one is so much better.

Autopearl
United Kingdom
Over 3 years using the app
October 4, 2016

Seems to work smoothly so far. Set up instructions were clear and customization was easy.

Fossil Realm
Canada
Over 3 years using the app