Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and user-friendly interface, praising features like the rewards bar and referral widget for boosting customer engagement and lifetime value. Many have seen increased sales and customer retention. The customer support team is noted for their quick responses and expertise, with 24/7 chat support being a standout feature. The app also offers a free plan, making it a balanced solution for beginners.

March 30, 2021

Super easy to use and the team was incredibly helpful in assisting me setting up a custom rewards flow.

AILLEA
United States
About 3 years using the app
May 17, 2016

The SWELL app provides access to important tools for engaging customers and enhancing their experience shopping your online store. So far we have seen improvement in our site's appearance, sales, and newsletter sign ups. Equillibrium Clothing, a sustainable street brand in Denver Colorado, recommends this addition to your Shopify hosted website. We are glad we gave it a try.

Equillibrium
United States
About 3 years using the app
Edited March 3, 2016

Very fast email response. Very good customer service. Customer Support answer and fix any problems immediately. App works brilliantly and has many features which will boost customer spend, order frequency & even customer loyalty. App can also be very effectively used for advertising.

Highly recommended!

Paintball Armouries
United Kingdom
About 3 years using the app
April 30, 2017

It has great features, works well and support is second to none!

Pensxpress
United States
About 3 years using the app
March 17, 2018

Easy setup. Great customisation and great support. Highly recommended!

Industracareshop
United Kingdom
About 3 years using the app
April 13, 2016

I am so excited about this app. I have tried different forms of Rewards programs and this one has been the easiest to set up and the look is very professional. If I had questions, they were super quick to respond.

Whimsyedge
United States
About 3 years using the app
December 30, 2016

Such a great user interface! Simple and to the point. Very easy way to drive repeat sales.

Cloud Mob Vapor
United States
About 3 years using the app
November 3, 2016

A fun way to engage your customers and show you appreciate their loyalty. Super easy to install and set up.

Bushel Peck Paper
United States
About 3 years using the app
November 16, 2022

Very easy to use and easy to create segments and run different reports. Chat support, specifically Jose Carlo T, was very helpful in explaining different data points for me and created a segment for me tor return to to pull the information I was looking for.

Riverbend Home
United States
About 3 years using the app
February 3, 2016

I have had it set up for about a week now and it has been working great! Found step by step tutorials to guide me through certain things and also got a quick response from support when I did get confused (at 11:41PM). Definitely would recommend this!

Alabama Leds
United States
About 3 years using the app