Yotpo: Loyalty & Rewards , 2,504 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration and user-friendly interface, praising features like the rewards bar and referral widget for boosting customer engagement and lifetime value. Many have seen increased sales and customer retention. The customer support team is noted for their quick responses and expertise, with 24/7 chat support being a standout feature. The app also offers a free plan, making it a balanced solution for beginners.
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This app has been so helpful. Works good, thank you, Swell.
Have been looking for an automated program like this. Amazing.
I just installed this app, and I'm not sure if I'm going to continue with setup or not. I really like to use integrations, but I'm not going to pay $250 to integrate Klaviyo. I'll probably give it a go for a few days and see how my customers react, but there are other options. I hope the yotpo team considers adding some basic integrations into the Silver level otherwise I will likely use one of the other apps instead.
Installing this app i was a little nervous as i'm not really tech savvy but it was so simple to use and set up and any questions i had were answered straight away with great customer service. Will definitely recommend to others
Love it, really helps your business to grow
thank you in advance i know this app can help me so much. good day.
Really Great app .Recommended for all .
All looks very good and straight forward, going to try it out now
Unbelievably, the pricing structure is programmed to include Point-of-Sale sales when determining your tier. So not only is Swell structuring what they charge you based on orders that they have absolutely nothing to do with whatsoever (offline sales), but they then want to claim a surcharge per sale for each of those offline sales when your total net number of sales exceeds a certain number (depending on your tier, its 200 for the $29/month plan). As though they deserve payment for your offline sales. Utterly absurd. Swell should be ashamed of themselves. There's plenty of competition in this space to avoid this underhanded approach, even if doing so purely on principle.
I believe this is the first negative review I've taken the time to write about any app.
So far so good! Easy set-up and it integrates with both my online and POS platform. They plans are prices fair. Great email templates and plans. Little effort on our end because I utilize 99% prefixes.