Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

February 23, 2017

App is great. Makes it easy to incentivize new and loyal customers.

Yourturnkeystore 386
United States
About 3 years using the app
March 19, 2021

Customer service Reymond is super helpful, supporting me in all the questions that I had during setting up steps, thank you !

AIMAMA
United States
About 3 years using the app
September 15, 2017

Customers love getting their rewards, and it encourages repeat sales. Had a problem with the rewards and the team at Swell happily fixed it to be running smooth. Great app

Vape Monster 2
Australia
About 3 years using the app
March 31, 2022

Rachel A., with Yotpo Support, was able to provide a clear and efficient answer for my question. Great job!

Quikflip Apparel
United States
About 3 years using the app
August 14, 2022

GREAT APP! The experience after purchase is incredible! Jerrah M went above and beyond to help me and take the time needed to explain things thoroughly. The app itself is great, and their team is wonderful. Thank you!

AURELIE GI
United States
About 3 years using the app
January 17, 2016

Great Customer Service. Great Product

Sanfranshops
United States
About 3 years using the app
March 30, 2021

Super easy to use and the team was incredibly helpful in assisting me setting up a custom rewards flow.

AILLEA
United States
About 3 years using the app
May 17, 2016

The SWELL app provides access to important tools for engaging customers and enhancing their experience shopping your online store. So far we have seen improvement in our site's appearance, sales, and newsletter sign ups. Equillibrium Clothing, a sustainable street brand in Denver Colorado, recommends this addition to your Shopify hosted website. We are glad we gave it a try.

Equillibrium
United States
About 3 years using the app
January 16, 2016

Super APP! User-friendly! Really great program to encourage repeat business and offer customer loyalty & show appreciation for this loyalty. Took me a few minutes to set up. Great tool! Highly recommend it!

Saving Grace
United States
About 3 years using the app
August 26, 2021

They have very professional customer services. They provide quick response to your questions. Good reward APP!

MYK Silk
United States
About 3 years using the app