Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

May 17, 2016

The SWELL app provides access to important tools for engaging customers and enhancing their experience shopping your online store. So far we have seen improvement in our site's appearance, sales, and newsletter sign ups. Equillibrium Clothing, a sustainable street brand in Denver Colorado, recommends this addition to your Shopify hosted website. We are glad we gave it a try.

Equillibrium
United States
About 3 years using the app
January 16, 2016

Super APP! User-friendly! Really great program to encourage repeat business and offer customer loyalty & show appreciation for this loyalty. Took me a few minutes to set up. Great tool! Highly recommend it!

Saving Grace
United States
About 3 years using the app
August 26, 2021

They have very professional customer services. They provide quick response to your questions. Good reward APP!

MYK Silk
United States
About 3 years using the app
March 17, 2018

Easy setup. Great customisation and great support. Highly recommended!

Industracareshop
United Kingdom
About 3 years using the app
August 17, 2016

Installed another review program the day before, but switched to this one. I liked the layout better and the options.

Simple Stature
United States
About 3 years using the app
March 23, 2021

Very helpful support team! Just ironed out a few kinks that I think will make this program that much more successful.

CADOGAN
United States
About 3 years using the app
February 3, 2016

I have had it set up for about a week now and it has been working great! Found step by step tutorials to guide me through certain things and also got a quick response from support when I did get confused (at 11:41PM). Definitely would recommend this!

Alabama Leds
United States
About 3 years using the app
November 3, 2016

A fun way to engage your customers and show you appreciate their loyalty. Super easy to install and set up.

Bushel Peck Paper
United States
About 3 years using the app
Edited March 3, 2016

Very fast email response. Very good customer service. Customer Support answer and fix any problems immediately. App works brilliantly and has many features which will boost customer spend, order frequency & even customer loyalty. App can also be very effectively used for advertising.

Highly recommended!

Paintball Armouries
United Kingdom
Almost 3 years using the app
June 2, 2016

Awesome App! I cant wait to start really using it! Have had several customers sign up today! I have been looking for a great way to reward all my great customers...this app covers it all!

Buckaroo Boutique
United States
Almost 3 years using the app