Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

Edited April 5, 2016

I am so excited to have this on my commerce site. I have been looking for a fun way to encourage repeat guest purchases and Swell looks like great! Customer service is top notch. Love all the features and the ability to make ordering fun for my customers

Shopthelashchick
United States
Over 2 years using the app
September 2, 2021

Jiemer helped me run through a laundry lists of needs, was super pleasant, and left me feeling confident in my next steps. Thank you!

Apothecanna
United States
Over 2 years using the app
Edited April 18, 2024

So far so good

Claywares
Canada
9 months using the app
Yotpo - L&R replied May 24, 2024

Thanks for your feedback, we really appreciate it.

June 24, 2016

We absolutely love the features available in Swell! Having a referral program in place is one of the most powerful things any business can offer. Swell makes the process easy and fun.

Plus, this app is free until you start earning upwards of 100 orders per month. This is pretty much a no brainer!

Straight From The Root
United States
Over 2 years using the app
May 3, 2018

Easy to use and set up, i'm glad they allow free for small businesses just starting out

Caleighs Custom Fabrics And More
United States
Over 2 years using the app
June 4, 2016

Swell is helping me a lot to maintain customers.. Highly reccomended!

Toccami
United Kingdom
Over 2 years using the app
September 9, 2016

I just downloaded this app for my online boutique, www.lorentaylorboutique.com, and found it very easy to install and customize. I would definitely recommend this app!

Loren Taylor Boutique
United States
Over 2 years using the app
August 24, 2016

Really in-depth customisation options, even to free plan users. My only wish is for review compatibility with Shopify Reviews.

Straw Boss Comb Collective
Canada
Over 2 years using the app
October 7, 2016

I came across the app by accident by I must say I was very very impressed. Easy to use Easy to set up A++++++

Phils E Liquids
United Kingdom
Over 2 years using the app
January 23, 2016

Excellent customer service and technical support. Quit worrying about your loyalty program, and install Swell Rewards. Simple plug n' play, easy to configure, and very customizable. One of the founders, James, even took time to help me configure some strange requests for our store. Got it all up and running within 5 minutes, and our customers are loving it! Increasing sign ups, purchases, and customer retention rates. Huge thanks to the Swell Staff for being so awesome!!

Spycentre Security
United States
Over 2 years using the app