Reviews (2,580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.
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This reward program is perfect! It's easy to set up and creates loyal customers that reorder on a monthly bases. Thank you guys!!!!!
Staff is quick to respond to questions! Thank you!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Great app, its exactly what I needed
This app is great! Really easy to use, and extremely user friendly. Customer service is excellent! Seriously, they are so helpful! Keep up the good work.
Relatively intuitive to use. Many apps either work or have some step that if you miss it they are broken with little to no customer support. These guys were responsive and helpful AND polite with my issues (totally my mistake too). Also I just have to give a shout out, we're a USA manufacturer based in MA and these guys are right down the road from us in Boston. But they were so helpful and responsive we didn't even need to go knock on their door and bribe them with beer for help! Who knew, real developer service in this day and age!!
Clear is that a tremendous degree of logic and compound knowledge is integrated within this app, matched if not exceeded in caliber by a generous customer support team. Having tried multiple loyalty reward programs, I recommend only Swell.
--team kös organic skincare
Very helpful and it works great. Very easy to use. Highly recommended!
I have to say, at first I was skeptical installing Swell, but really it is a great app. My email list has grown substantially since installing it, it's nicely made, and Josh is fantastic for customer service.
Also, since it's free if you're doing less than 100 orders a month, small stores can try it without a risk, which worked great for me.
Ritchie was amazing and super helpful on top of that fast response on chat too! Highly recommended this app for your shop!
App works great and every time I've used their chat function for support they have been very helpful. Shout out to Jiemer John :) Reymond from Support was just as helpful - every time I contact them they are very informed and polite!