Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

May 18, 2016

Easy to use. Customers love racking up points quickly which bring them back for return purchases. Customers also love being able to use points online as well as in store which allows them to shop with one of their favorite stores any time. The rewards and campaigns generate good buzz and resulting conversions.

Wander Outfitters 2
United States
Over 2 years using the app
Edited November 23, 2018

This is my first time using the app and I'm blown away about how configurable and easy to use it is. I'm a software developer and I know it would have taken much a long time to build this. You've saved me countless hours of work. Thank You!!

Inside Deals
United States
Over 2 years using the app
September 12, 2022

I use this app for my rewards program and my customers love it! It is easy to set up and customers can check their rewards balance and use points towards free products or discounts. Also the support is great! I just had a small coding issue and used the Chat to contact Joseph C. He was so quick to solve my problem and was super friendly and helpful. I highly recommend this app!

Clean Kiss
Canada
Over 2 years using the app
June 9, 2022

I used this app to set up our first Loyalty program. The Support team are very helpful and knowledgeable (special mention to Elijah and Aldene for the help with launch and any issues that arose).

Misfits Health
United Kingdom
Over 2 years using the app
February 1, 2016

Great app, lots of features, will take the place of three other apps. Very responsive to questions and able to guide me through a couple hurdles. The customization is awesome and I'm looking forward to the MailChimp integration coming soon. Thank you very much.

Scott
Fastlaphobby.com

Fastlaphobby Com
United States
Over 2 years using the app
May 2, 2022

Jerrah M. and Glenn S. was very helpful. They were able to assist me and get my Referral program set up. I really appreciate their time and expertise. Thank you.

Funky Monkey
United States
Over 2 years using the app
January 12, 2016

This team is off the charts helpful! I needed help uploading codes for my rewards and had an issue on my end. Not only did Josh walk me through what he was doing to help me but took into his own hands and did it all for me. Unbelievable customer service especially at the end of a work day. I really wanted everything set up tonight and he stayed to make sure that happened. Im so grateful! Thanks Josh and I can't wait to work more with you and your company. :)

Soltree Apparel
United States
Over 2 years using the app
May 25, 2022

Reymond at Yotpo is EXCELLENT at troubleshooting. He makes everything very user friendly. An app can be great, but you still won't get very far without great employees that can troubleshoot. Reymond and the rest of the Yotpo team are great to work with. I would definitely recommend. the Yotpo app.

curbappealbeauty.com
United States
Over 2 years using the app
June 16, 2016

We needed a robust customer rewards and loyalty system on our website. This gets the job done! Highly customizable, and you don't have to spend a bundle to do it.

Ammobot Test
United States
Over 2 years using the app
January 9, 2016

Fantastic app. Exactly what I was looking for. Easy to work with and navigate. Customer service was super fast and extremely helpful. Highly recommend.

Mom And Me Creations
United States
Over 2 years using the app