Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

February 26, 2019

I really love the concept, my biggest challenge is that I cannot get on the LIVE CHAT for help. It wont acccept my email. I would love HELP PLEASE!! makingthelook@gmail.com or sweetsassymolassyboutique@aol.com
PLEASE HELP ME!

Sweet Sassy Molassy Boutique
United States
Over 2 years using the app
April 1, 2022

Great App! You can set up a customized loyalty programm in just a few hours. It has a lot of options to customized your rewards and campaigns. Integration is easy and if you struggle with something there is a support which helps you in a couple of hours! Can warmly recommend yotpo!

nada - simply care
Germany
28 days using the app
September 9, 2016

I just downloaded this app for my online boutique, www.lorentaylorboutique.com, and found it very easy to install and customize. I would definitely recommend this app!

Loren Taylor Boutique
United States
Over 2 years using the app
August 24, 2016

Really in-depth customisation options, even to free plan users. My only wish is for review compatibility with Shopify Reviews.

Straw Boss Comb Collective
Canada
Over 2 years using the app
October 7, 2016

I came across the app by accident by I must say I was very very impressed. Easy to use Easy to set up A++++++

Phils E Liquids
United Kingdom
Over 2 years using the app
January 23, 2016

Excellent customer service and technical support. Quit worrying about your loyalty program, and install Swell Rewards. Simple plug n' play, easy to configure, and very customizable. One of the founders, James, even took time to help me configure some strange requests for our store. Got it all up and running within 5 minutes, and our customers are loving it! Increasing sign ups, purchases, and customer retention rates. Huge thanks to the Swell Staff for being so awesome!!

Spycentre Security
United States
Over 2 years using the app
Edited June 8, 2016

Swell is a great customer rewards and referral tool! Easy to install and customize.

Thumbs way up!

- Andrew,

http://www.mysticvapor.ca

Www Vaporist Ca
Canada
Over 2 years using the app
June 27, 2016

A great idea with great promotion

Cher4life
United States
Over 2 years using the app
February 24, 2016

Really really good app! awesome stuff they are really helpful and the app has everything I was looking for! :D

Vita Juice
United States
Over 2 years using the app
Edited June 10, 2016

Seems to tick every box, and best of all is free!
https://www.naturalclothing.co.uk

Natural Clothing Company
United Kingdom
Over 2 years using the app