Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

April 28, 2020

Product might be fine, but beware of being billed once you have paused, or cancelled your account. Very disappointed with the way they handle this

TASCO MTB
United States
About 7 years using the app
Edited June 12, 2016

Very quick and easy to use app!

Allure Bound
United States
About 7 years using the app
October 10, 2016

I have just come across this APP and finding it very user friendly. I love the features and cant wait for my customers to start using these.

Bumkins Designer Kids
United Kingdom
About 7 years using the app
May 17, 2016

I love this app. So easy to manage and my customers are happy too! Great customer service to boot!

Lollipop Seeds
United States
About 7 years using the app
February 18, 2016

Wow, an incredibly robust loyalty program even at the Free level with top notch customer service. Twice I had to reach out to Josh through Chat (my own oversights) and within a few minutes he explained what I needed to know in a friendly, professional manner. There is a direct Chat portal in the Swell admin page, they make setting it up and getting support as easy as can be.

Gwpens
United States
About 7 years using the app
June 9, 2016

Swell is a huge help in growing my business. I have used other platforms that did not offer rewards programs and this has been an amazing addition to my site and business. My customers love the engagement and it encourages sales and loyalty!

Shoptailor
United States
Almost 7 years using the app
May 29, 2016

Great idea!
I am eager to see it working on my store.

Orgonestore
Israel
Almost 7 years using the app
January 25, 2016

From the moment I downloaded they were there to assist! Very helpful and already I am so excited to see what my customers think of all the perks of rewards! Thank you!

Brooklynn Grey
United States
Almost 7 years using the app
Edited February 28, 2023

Love it! Gives my customers a sense of loyalty. Their customer service is amazing. :) I have had to contact them more than once, and they are always quick to resolve any issues I come across.

Fruit Of The Womb Diapers
United States
Almost 7 years using the app
April 24, 2016

Swell Rewards is by far the best shopify rewards program out there. The free version comes with tons of flexibility and features, and the paid version allows you to more seamlessly integrate the program into your store. The support is fast and courteous - Josh helped me set the program up and gave some great advice on how the program could be tweaked to best suit my needs. A plus app!

Wildcraft
Canada
Over 6 years using the app