Loyalty & Rewards by Yotpo

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes


4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

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51 - 60 of 1934 reviews

Elianna's Bowtique

Location United States
Time spent using app 5 days

Jerrah thank you so much for all the help.❤️ Love this app thank tou for making it easy to understand


Location United States
Time spent using app About 1 year

Elijah G was incredibly helpful in answering my questions to resolve an issue on behalf of a customer. Thank you so much!

Kola Goodies

Location United States
Time spent using app 10 days

The app is flexible enough to meet a variety of types of loyalty and referral programs. Great support from Jerrah! Wish it didn't have a $250 upcharge to connect even one integration like Klaviyo

Hemi's General Detailing

Location United States
Time spent using app 2 days

Great customer service (Jerrah M), lots of customization options, lots of cool tools already implemented so no need to download a bunch of apps. Best rewards app I have tried out, with lots of good customization options plus it includes all different free popups. It can be a little tricky to implement in your store. I was struggling and reached out to customer service, Jerrah M got back to me very quickly and worked with me for an hour helping me with my issues. I recommend it to anyone looking for a reward/loyalty program. Just take your time getting familiar with the app and you'll be very satisfied


Location United States
Time spent using app 3 months

I had some issues with launching the program but Jerrah from customer service was super responsive and professional and made what could've been a headache, only a minor issue.


Location United States
Time spent using app About 1 year

Yotpo has been a really great partner and has helped us launch a successful rewards program. Account reps have been very helpful and forthcoming with strategic recommendations. Support has been exceptionally knowledgeable and quick to help with questions, reporting, and trouble-shooting. The assistance from their team and ability to self-serve has made our program very easy to manage.

Honey Hijabs

Location Canada
Time spent using app 2 days

App is great so far. Customer service is outstanding, especially Jerrah M who has been super helpful. Great job!


Location Germany
Time spent using app About 1 year

We use this app for quite a while now. We recently had some issues regarding the configuration and after a short reach out to the support the problem was easily dissolved by Fatima. Thanks a lot for the great support.

Kus Culture

Location Australia
Time spent using app 4 months

Fatima L was an amazing help with me! I has an issue in understanding the system and they went above and beyond to explain and then help me. Amazing customer service thank you!


Location United States
Time spent using app 2 days

App now properly set up. Customers are liking the system! Let's see how it translates into LTV and new sales.