Yotpo: Loyalty & Rewards , 2,503 reviews

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
    2.1K
  • 12% of ratings are 4 stars
    300
  • 2% of ratings are 3 stars
    57
  • 1% of ratings are 2 stars
    22
  • 2% of ratings are 1 stars
    61
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

October 5, 2020

The onboarding process is very poorly designed. This seems to be a very new software. I expected more from Yopto

RealtorShop.ca
Canada
Yotpo - L&R replied October 7, 2020

Thank you for taking the time to leave a review.
We are sorry to hear you had such a negative experience setting up. We are constantly working on improving our product and making the onboarding process as smooth & simple as possible. We really value your feedback. One of our customer service representatives has reached out to you to see if there is anything we can assist you with regarding your onboarding or your next steps.

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