Yotpo: Loyalty & Rewards , 2,451 reviews

Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 16, 2022

Yotpo and Angelo in specific have been amazing and a real pleasure to work with. They are always prompt in response and have helped me countless amounts of times with troubles I was running into. Great great company to work with.

Thompson Ferrier
United States
Time spent using app: 3 months
September 12, 2022

Angelo is great! He was great customer service and was very hands-on regarding getting our program set up.

Dog Standards
Time spent using app: 9 months
September 12, 2022

The overall experience with the Yotpo app is great. Easy to use, and the dashboard is simple. I also want to shout out to Yotpo's customer service team. I have reached out to the team multiple times for help, and their agent's response to the chat was pretty fast. Their team makes me feel like my question is being well taken care of because the team is willing to spend time investigating the issue.

Broth Inc
United States
Time spent using app: 6 months
September 12, 2022

I use this app for my rewards program and my customers love it! It is easy to set up and customers can check their rewards balance and use points towards free products or discounts. Also the support is great! I just had a small coding issue and used the Chat to contact Joseph C. He was so quick to solve my problem and was super friendly and helpful. I highly recommend this app!

Clean Kiss
Time spent using app: Over 2 years
August 31, 2022

I had a question about referral analytics and the customer service was very fast, Alvis C was great

Birdies Garden Products New Zealand
New Zealand
Time spent using app: 8 months
August 19, 2022

Really thank you so much for the help of Alvis C.
The customer service is very patient and spends a lot of time about one afternoon helping me solve the problem.

Hong Kong SAR
Time spent using app: About 2 months
August 14, 2022

GREAT APP! The experience after purchase is incredible! Jerrah M went above and beyond to help me and take the time needed to explain things thoroughly. The app itself is great, and their team is wonderful. Thank you!

United States
Time spent using app: About 3 years
August 10, 2022

So far, I'm only on the setting up phase- haven't gone live. But the team has been very helpful- especially on my last chat Era P has been amazing answering all my questions. Looking forward to using this app!

The Nutrition Corner
Time spent using app: 13 days
August 6, 2022

I had Josephine help me via chat...she was phenomenal. She took over and helped me achieve everything I needed to get my rewards program to perfection. I am so thankful for her help and guidance in all matters. She was so kind and really listened to what I was wanting. I highly recommend Yotpo for your rewards needs. Its such a wonderful program to use.

Gold Arrow Studios
United States
Time spent using app: Almost 2 years
August 2, 2022

Just downloaded this app tonight and immediately wanted to know if I could give points to the customers who had been shopping since my site opened. I also wanted to know if I could change the position of the "rewards" tab on my website. So I sent a chat at 1:45AM and immediately got a response from Rachel A. She was EXTREMELY helpful! She knew immediately how to solve each question I had, and even gave me more information for the future. There was no waiting time. I am beyond impressed! Thank you for helping me out in the middle of the night Rachel!

Reborn Dolls by Sara
Time spent using app: 2 months