Be aware: If you aren't willing to go for a paid plan and you have customers who already did purchase, is not a good choise! The list of the clients is populating in days AND you cannot add manually point to the existing customers and you will receive daily replies from the support team like "I have been told tomorrow should work". Also, if you use a different language than EN you will have like 1 full day to work, and everything is very confusing...nothing to do with 2020. Even though I don't go for lower stars because the APP is still providing a lot of features and is a lot customizable but sometimes 1st you need to think about the customers who already invested trust in your store!!! Those have been said, If you are going for a paid plan is a very good APP, if not I truly recommend you to look around!
Very nice reward system but more needs to be available at the free tier such as the instagram follow and the tiers. Small businesses are trying to grow their business and those features would help but are only available for businesses that are already established. $250/month for VIP tiers? If you are already making a lot of money on your site where you can afford that, you don't need a VIP program to boost sales.
Meditate Healing Christian Store
It's supposed to be a great app, great functions. However, a BIG drawback is that, you can't delete customers. As Shopify shop owners are under attack of phantom customers signing up with same non-sense first and last name, probably created by Bots and there's nothing Shopify can do about it, those fake customers get ported over to Rewards & Referrals by Swell's customers list and it gets really frustrating when the list is full of junks that I cannot clean up. At least Shopify customers list, I can still delete them.
It's time to update your app to enable customer list housekeeping.
Still trying to figure out if it works. Love the idea though. should hopefully increase sales.
Cerese D, Inc.
Too many issues with this app! We are constantly having customers say they cannot access their account along with a boat load of other issues.. The points are too easily redeemable. A lot of customers just don't get how it works which tells us its not as user friendly as it coule be. It is not worth the trouble but now that our customers are used to it being on website its hard to delete the feature. So we are looking for another app to use.
only 3 because I just downloaded it and installed now wait if it gives results! and then I give it 5
We are trying out this app to see how to approach referrals and affiliate marketing.
One thing that would be really good is if you could make the performance table sortable. It does not make any sense how it works now. Not possible to sort is making it unusable...
Other then that it is a fairly good plugin to use for simple referral marketing setup.
Ardysslife Global Nigeria
I used this app and its really nice.............. Its a good app to use for your referral programme Thanks
1 Mobile UK
The pop up is hidden, still don't know how to show customers my reward program, I hope they can have a much easier way for us to do it
Sunrise And Breeze
Set up was simple and easy. Am only giving 3 star because Iv only just started with the app. Look forward to seeing how it performs.