Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and user-friendly interface, praising features like the rewards bar and referral widget for boosting customer engagement and lifetime value. Many have seen increased sales and customer retention. The customer support team is noted for their quick responses and expertise, with 24/7 chat support being a standout feature. The app also offers a free plan, making it a balanced solution for beginners.

January 25, 2024

Rhenant was SO helpful adding something to my website quickly when I couldn't figure it out on my own. Would highly recommend this app and the customer service team!

Piedmont Pennies
United States
6 months using the app
February 1, 2024

This is a great app especially after they have added the customizable features. Customer support is great, I was helped by Gabriel S today and he went above and beyond to assist me with my queries.

Plant de Terra
United States
8 months using the app
January 3, 2024

Great app.

I've installed both the "rewards bar" and the referral widget. Really a great way to engage costumers and the overall LTV. Just got off the chat with Gabriel at their support chat with an issue I was having with the rewards bar. Gabriel helped me right away.

Would really recommend this app to other e-commerce that would like to start their LTV journey.

Tiel Energy pouches
Sweden
5 months using the app
January 22, 2024

This app makes it easy to engage with your customers and offer them rewards. You can get up and running from no Loyalty Rewards program to a fairly sophisticated program complete with a landing page and referral pop up in a breeze. Moreover, technical support is readily available. I had an issue with setting up my outgoing referral share emails to a customized email body. Gabriel was able to quickly get on a call with me, diagnose the issue (a setting I needed to toggle on), then test the emails with me. All on screen share. As a bonus, he showed me how to quickly set up a new page on my Shopify app that I could use as a referrals only landing page for calling up in a pop-up at checkout.

Sweet. I'm excited about how my customers will respond.

Nailah's Shea
United States
21 days using the app
December 19, 2023

They are probably the worst service out there that is quick to take your money but not provide the support for the services. I cancelled this service back in July and they keep on charging me. Charge me again and you will get a lawsuit!

Adventur•ish
United States
6 months using the app
January 25, 2024

Arven was a great help in fixing the app to load correctly on my page.

Blú Rose
United States
Over 1 year using the app
December 5, 2023

The app has a nice design, looking forward to see if it can help me grow my sales.

VAQUERO BOOTS
United States
10 months using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

January 2, 2024

I had a small issue that needed fixing and Gabriel was able to help me right away. Great app and support team, highly recommended!

Viosi
United States
14 days using the app
January 24, 2024

Amazing customer service! Love the app.

Her Juice Bar
United States
7 months using the app
December 1, 2023

They are the best - Customer service is the BEST! I mean when I say best I would give them 10 Stars

Tree Of Life Shoppe
United States
11 months using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!