Swell Loyalty & Rewards

Swell Loyalty & Rewards

by Swell Rewards

Loyalty, Referrals & Rewards by Swell (a Yotpo Company)

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    82% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

1 - 10 of 1759 reviews

Sysco@Home Test Store

Installed Swell Loyalty and rewards on our DEV server first, and was helped by Kerby through the entire process to get me up and running so I could start my testing and implementation. Great job!

POISON ARROW RETRO

Brilliant customer service, highly recommend. Easy to use and great for customer retention. https://poisonarrow.com.au

Developer reply

November 11, 2020

Thank you for leaving a review! We're happy to hear you had such a positive experience with our customer service and that we were able to help you.

NumberedArts

I had a problem with the setup, used the customer service and it was fast, fulfilling and excellent!

Developer reply

November 4, 2020

Thank you for leaving a review. We're pretty big fans of our support team as well!

www.botanima.com

The support is very responsive! We haven't launched yet, but Kerby Macedonn was very patient and helpful with questions I had so far :)

JUUK

It's great that the Loyalty & Rewards program neatly ties in with their Testimonials app (e.g. the customer gets rewards points for leaving testimonials, which in and of themselves already help the business with social proof). We just had a small issue that was resolved by their support team within half an hour (we're based in Hong Kong so I'm assuming they have support staff around the clock) and that was a fantastic experience that shows the efficiency and level of support they offer customers. YotPo's apps are highly recommended!

LA CHAMBRE PARIS

I spoke to Kerby in the set up and she has been super helpful. We haven't launched yet but we are excited to get started. Ian

Developer reply

October 4, 2020

Thank you for such a glowing review!

Kexpress Destash & Supplies

I am extremely pleased with the customer service for this app. Twice this week I have had questions and gone to the online chat. Both times I was connected with Kerby and received excellent customer service. Very efficient, quick and helpful. Explained things to me so I could easily understand and even sent pictures showing menus to help me locate things easier when learning where to customize screens. Thank you for the excellent service!

Developer reply

September 21, 2020

Thank you for taking the time to leave a review. We're so happy to hear you had such a positive experience with our support team!

Dear Soul

Excellent customer service. I'm just starting but the app looks really promising. It'd be great if the Earn Rewards button would be customisable.

Developer reply

September 17, 2020

Thank you for taking the time to leave a review! We're happy to hear you're un and running and enjoying Yotpo.

Prismologie International

Great app, we have the silver plan. I would love a bit more customisation capabilities but for the price and level of service I think it is amazing value. Kerby is a star!

ERIJEWELRY

I just installed this app. Very easy to process and help center is very helpful. I am excited to engage more traffic !

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