Reviews (943)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for creating tailored loyalty programs that enhance customer engagement. It's praised for powerful features, easy setup, and compatibility with headless storefronts. Merchants report reliable performance, especially during program relaunches. The support team is commended for quick, professional assistance and effective problem resolution. The chat feature is highlighted as a useful tool for quick answers and support.
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App store: $199 – 800 orders, app already installed – 500 orders, and when you increase it to 800, it now costs $259. To me, this seems very suspicious and like a scam right from the start, and that's only half the features. If you want all the features, it costs $699 for 1000 orders.
Hi,
Thanks for your feedback, and We're sorry for any confusion. Our pricing does include both a base fee and a variable component based on order volume, which we show clearly on our pricing page and simulator https://www.yotpo.com/pricing/#/loyalty-referrals.
We definitely aim to be transparent and would be happy to clarify anything further. Please feel free to reach out directly if you have more questions.
It's like pulling teeth trying to understand pricing and features. Going with a different reward app.
The onboarding process is very poorly designed. This seems to be a very new software. I expected more from Yopto
Thank you for taking the time to leave a review.
We are sorry to hear you had such a negative experience setting up. We are constantly working on improving our product and making the onboarding process as smooth & simple as possible. We really value your feedback. One of our customer service representatives has reached out to you to see if there is anything we can assist you with regarding your onboarding or your next steps.
