Reviews (917)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable loyalty programs that boost customer engagement and satisfaction. It's easy to set up, features a robust set of tools, and integrates smoothly across multiple storefronts. The earning rules and redemption options are particularly useful. Merchants also appreciate the reliable customer support available via chat, which provides quick and professional assistance.

October 24, 2025

5 Stars for a loyalty program platform that works well for headless storefronts. Also thank you to Charlie quickly finding the issue in our setup and taking the time to answer my questions with clarity.

Skylar
United States
Over 6 years using the app
October 27, 2025

We’ve been using Yotpo for our loyalty program for a couple of years now, and we couldn’t be happier. We recently relaunched our program and went live on two new storefronts, and the process was seamless. The help and support team is always quick, professional, and easy to work with.

Special shoutout to Stephanie C for going above and beyond!

Boody North America
United States
7 months using the app
September 9, 2025

Rodney D. was very helpful in implementing some changes to our rewards landing page which made it more browsable and usable for our engaged database. Highly recommend Yotpo and their support and customer success team.

Pace Athletic
Australia
Over 1 year using the app
September 2, 2025

We've been using YOTPO Loyalty & Rewards Progam + Yotpo Reviews for more than 2 years now and our customers are really engaging. Also Customer Service is always ready to tackle our questions and bring helpful solutions to the table.

Sleeplay
United States
Almost 2 years using the app
October 30, 2025

Rodney D was helpful, friendly and quick to respond. Handled my issue from start to finish and kept me updated during the process. It was resolved in a timely manner.

White Mountain Puzzles
United States
About 7 years using the app
November 4, 2025

Rodney D was quick to answer and resolve the issue.

VIETRI
United States
Over 6 years using the app
December 3, 2025

A big shoutout to Stephanie for the quick response and great assistance! Surely, a gem to keep.

Muscle Nation
Australia
Over 3 years using the app
December 2, 2025

Rodney D. helped me solve an issue with expedience and kindness. Thank you!

BlackTie Breaks
United States
Over 3 years using the app
August 14, 2025

It's always a great experience when chatting to the friendly customer service team at YOTPO. Jeff was a delight to speak to! He responded to our queries in a clear and kind manner. There are so many great resources available within the program that we have found extremely valuable.

Proud Poppy Clothing
Australia
About 2 years using the app
September 30, 2025

I had the pleasure of working with Stephanie from Yotpo support, and she was absolutely fantastic! She quickly understood my issue and resolved it in no time, all while showing an impressive knowledge of the platform. Her professionalism, clarity, and efficiency made the whole experience stress-free. It’s rare to come across such a combination of expertise and genuine helpfulness—thank you, Stephanie, for going above and beyond!

HAMMITT
United States
Almost 7 years using the app