Swell Loyalty & Rewards

Swell Loyalty & Rewards

by Swell Rewards

Loyalty, Referrals & Rewards by Swell (a Yotpo Company)

4.7 of 5 stars(2128 reviews)

Loyalty, Rewards, Referrals

Supercharge your business with a rewards program, referral program, and email acquisition tool…all through one organized, easy-to-use app!

Boost Customer Loyalty

Build a beautiful and immersive loyalty experience designed to maximize engagement and enhance your brand.

Plans for Every Sized Business

Get exactly what you need, from our versatile free plan for growing stores to our highly sophisticated plans for enterprise businesses.


About Swell Loyalty & Rewards

Swell (a Yotpo Company) is engineered for the enterprise. We've constructed our incentive marketing platform to offer the power and complete customizability to get results.

We Work With the Largest Businesses on Shopify

  • Swell is a certified Shopify Plus Technology Partner. Several of Shopify's largest merchants use Swell thanks to our extensive customization capabilities, white-glove setup, and detailed program consulting and design.
  • Swell integrates with many of the technologies you trust to support and run your store, creating highly comprehensive and uniquely on-brand programs.
  • Leverage VIP tiers and gamification techniques to create exclusivity and generate more high-performing customers.

For those stores with more than 400 orders per month, we encourage you to inquire about our enterprise-level offerings, and book a demo with a member of our team to learn how we can tailor a program specifically for your business.

Why Swell?

It's a fact: businesses that earn more of their revenue from repeat customers are more likely to be successful. Not only does it cost less to earn an additional purchase from a repeat customer, but repeat customers spend three to ten times more per transaction than first-time visitors!

Thousands of Shopify merchants have used Swell to dramatically increase purchases from existing customers, and our app can do the same for you. When you install, you’ll find that Swell is also:

  • Free for Up to 100 Orders per Month! With our versatile free plan, you’ll have access to almost all of our program at no charge until you reach 100 orders! We think it’s one of the best free plans out there, and allows us to grow alongside you. And if you receive more than 100 orders, you're welcome to try us out for 30 days before upgrading!
  • Easy to Use. An efficient onboarding process gets you set up with the right program for your business in minutes.
  • Incredibly Customizable. Modify fonts, program location, descriptions, images, and more to make a program that fits your brand perfectly.

With Swell, you can reward your customers for over 15 unique actions, including:

  • Referring friends to your store
  • Spending More with Your Business (Spend $X, Get $Y)
  • Making More Purchases with Your Business (Make X Purchases, Get $Y)
  • Writing Product Reviews (for select product review softwares)
  • Creating a store account
  • Interacting with you on social media
  • Reading or viewing targeted content
  • And much more!

Integrates with

  • Yotpo,
  • Klaviyo,
  • Bronto,
  • ReCharge,
  • MailChimp,
  • Gorgias

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Bronze

Free to install

Plan available to stores with fewer than 100 monthly orders

  • Upgrade to Silver required with more than 100 orders

  • 10+ Rewards Campaigns

  • Powerful Referral Program

  • Customizable Email Capture Tool

Silver

$29/month

$0.35 per order after 200 total orders per month

  • Best for stores with 0 - 400 monthly orders

  • Run an Omnichannel Program

  • More Customization Options

  • Automatically Sync Email Subscribers

Gold

$249/month

$0.20 per order after 800 total orders per month

  • Best for stores with 400 - 1200 monthly orders

  • Easy-to-use Rewards Page templates

  • Utilize VIP Tiers

  • Deep Email Marketing Integrations

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.7 of 5 stars
Based on 2128 reviews

  • 5 of 5 stars
    82% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

Copacetic Cosmetics

I have submitted 2 tickets and have waited over 5 days to hear back from you with no effort to assist me. I have been using the free version for over a year and while editing my settings I accidentally upgraded to the $29 paid version I noticed within the hour and downgraded back to the free version. However on my next shopify bill I noticed I was charged the $29 MONTHLY fee even though I was upgraded for less than an hour. I have asked multiple times to offer a refund and no one has gotten back to me. Pretty poor customer service.

The Fcking Homies

Im only using the free version cause im poor af but this is a pretty fucking handy app hey, would 110% be worth the coin for the ROI.

21Trendy

Never really tried the app because when I asked customer support if I have to pay a small percentage to the app each time the app makes a profit or on all sales including those that are not generated by Swell, my question was ignored, and instead Kerby Mcedonn, (the customer support staff), answered extremely vaguely. My assumption is that if you install this app and move to a paid plan, they will charge you up to 0.35 cents per order, regardless of whether Swell generates the sale or not. For big stores this can become a problem, eg 0.35 x 100(sales a day) = 35USD x 30 Days = ~1000USD a month not including their monthly fee. I recommend using Smile.io or Zinrelo.