Yotpo: Loyalty Rewards Program

Name: Yotpo: Loyalty Rewards Program
Brand: Yotpo - L&R
Rating: 4.7 (937 reviews)

定價: 免費安裝
評分: 4.7 (937)
開發者: Yotpo - L&R

Turn one-time shoppers into lifelong customers with a flexible loyalty and rewards program.

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty.

Customize, launch, and manage your loyalty and rewards program with no code
Incentivize repeat purchases & engagement with a variety of rewards & VIP tiers
Easily reward customers for valuable actions with 20+ out-of-the-box campaigns
Target loyalty segments based on points balance, number of referrals, & more
Track revenue growth, engagement, and more with advanced dashboards

廣獲同類商店愛用: 美國商家

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

結帳頁面
顧客帳號
Shopify POS
Shopify Flow
2048 Variants
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Klaviyo
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Yotpo

類別

忠實客戶與獎勵

計畫類型

可提供的獎勵

定價

Free

免費安裝

Plan available to stores with fewer than 100 monthly orders

功能

Rewards Sticky Bar
Earn Points for Purchases
Points Exchanged for Discounts
Referral Program
Reporting and Analytics
Email / Chat support

Pro

$199 /月

From 500 orders/month: $0.08–$0.20/order. For >5k orders and advanced features, see link to "all pricing options" below.

功能

Rewards Page
Additional Ways to Earn
More Rewards
Redeem Points at Checkout
Webhooks
Addtl Integrations (LKV, Recharge, etc)

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。查看所有定價選項

評論 (937)

整體評分

4.7

各級評分數量

84% 的評分為 5 顆星
791
8% 的評分為 4 顆星
71
1% 的評分為 3 顆星
12
1% 的評分為 2 顆星
11
6% 的評分為 1 顆星
52

所有評價

2026年3月31日

Based on our experience, we do not recommend Yotpo for businesses that need reliable support in high-stakes or legal situations.

During a recent legal matter, we depended on Yotpo for documentation tied to their SMS platform. Here’s what we encountered:

A formal letter provided by Yotpo included an incorrect phone number, which their team later confirmed was a template error.
Our legal team required corrected documentation and supporting records (including metadata/logs) to meet court standards.
Despite the urgency, there was prolonged back-and-forth on what could be provided and how.
Critical records needed for admissible evidence (such as underlying logs tied to opt-in data) were not immediately delivered in a usable format for the case.
The situation escalated to the point where legal pressure increased, including motions filed in court over missing or insufficient documentation.

Our opinion:
When everything is running smoothly, platforms can seem interchangeable. But when a serious issue arises, the level of support and accountability matters most.

In our case, we did not feel adequately supported when it mattered most.

If your business relies on SMS/email platforms, make sure you fully understand what legal-grade data and support they can actually provide before committing. Team WOLFpak

WOLFpak

美國

使用應用程式 3年多

Yotpo - L&R 已回覆 2026年4月8日

Hi WOLFpak,

We’re sorry to hear that this was your experience, and we appreciate you sharing your perspective.

We take situations involving legal matters very seriously and worked closely with your team and counsel to provide the requested information. This included sharing available records, clarifying how data is collected within our systems, and coordinating with your legal team on the appropriate format for documentation.

To clarify a few points for transparency:

The phone number discrepancy referenced was identified as a drafting error in a template, and we moved quickly to acknowledge and correct it.
We provided access to the underlying data available within the platform, including guidance on how to export records directly from your account.
We also confirmed our willingness to support a formal declaration to help ensure the information could be used appropriately in legal proceedings.
Legal processes can sometimes require very specific formats and validation steps that go beyond standard platform exports, and we remained engaged throughout to help bridge that gap alongside your counsel.

We understand how important responsiveness and clarity are in high-stakes situations, and we are continuously improving how we support customers in these scenarios.

We appreciate the time we worked together and remain committed to resolving the matter at hand.

— The Yotpo Team