Swift SEO & Optimiseur de Page
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Lo recomiendo al 100% muy buen servicio postventa y atención al cliente excelente. He quedado muy contento con este programa. He podido incrementar la velocidad de la tienda un 50% más. Fenomenal, gracias al equipo de Swift.
Hi there,
My name's Robert from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared
We are delighted that you like our service and your feedback means a lot to us and we will do our best to deserve your trust.
If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io
Regards,
Robert
Swift ‑ Page Speed Optimizer Support Team
I was not sure about the app until I received some great support. Marie was a great help, far and beyond what I expected.
Hi there,
This is Eric from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io
Regards,
Eric
Swift ‑ Page Speed Optimizer Support Team
great service and awesome features! Highly recommend to anyone who wants to get great advice for increasing speed!
Hi there,
This is Daniel from Swift ‑ Page Speed Optimizer Support Team. Thank you for taking the time and writing this review for us.
Your opinion is very important we will continue to improve our service to always guarantee the best quality.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io
Regards,
Daniel
Swift ‑ Page Speed Optimizer Support Team
Maria support is the best!
This app is good for improve you speed on your website + the support is very reactive
Hi there,
This is Daniel from Swift ‑ Page Speed Optimizer Support Team. Thank you for taking the time and writing this review for us.
Your opinion is very important we will continue to improve our service to always guarantee the best quality.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io
Regards,
Daniel
Swift ‑ Page Speed Optimizer Support Team
I would not recommend using their "experts" to boost your page speed. Paid good money and my store still has low score of 45 on Google page speed, 30 in Swift app, and 30 on shopify. Not happy that I didn't get what was expected.
Hi there,
I am Julie from Swift - Page Speed Optimizer Support Team.
Firstly, I sincerely apologize for any inconvenience caused to you when experiencing our service.
As per checking, the speed performance currently shows 57/100 (Google PageSpeed Insight) on our end and we eagerly asked your TeamView ID to investigate the issue further and are waiting for your response.
We also recommend to check the speed performance on Google PageSpeed Insights at https://pagespeed.web.dev/ for accurate results because the speed always updated real-time.
I am following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.
Kind regards,
Julie
Swift ‑ Page Speed Optimizer Support Team.
Worked great. Took my store loading time down significantly. Functionality is limitied in trial mode. But I am happy that this is the real deal. Recommended!!
Hi there,
This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
If there's anything else we can do to help, please let us know via our live chat or email us at support@perfectapps.io
Regards,
Brian
Swift ‑ Page Speed Optimizer Support Team
Optimized my 23% premium Californian theme to over 90% . Desktop speeds reached a crazy 99%!!!! All done with the help of Maria at customer support. Apps with support are invaluable. Their service comes second to none! Thankyou Maria
Hi there,
I am Andrew from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your greathearted review.
Here we are working very hard every day to provide you with the best service. Thank you for the loving words you've shared, and thank you for being the best part of Swift.
If you have any further questions, please feel free to contact us via our live chat, or email us at support@perfectapps.io, we will get back to you soonest.
Regards,
Andrew
Swift ‑ Page Speed Optimizer Support Team
I Do Not Recommend This App. The First Day I Downloaded This App I Used It, and it Requested to optimize and speed up my theme so I let it. It Completely Destroyed My Theme And I Had To Use A Backup That Some People May Not Have. They ended up giving me a replacement 5 days later which was slower than the original theme. The Support Isn't even online when there hours say they are. Not Worth the download and definitely not worth the price, I had there premium package going through all this.
Hi there,
I am Elaine from Swift ‑ Page Speed Optimizer Support Team. Firstly, I sincerely apology for any inconvenience caused to you.
In relation to your concerns as following:
1. When you optimize images and/or optimize theme, if something went wrong in your live theme, we have the option to remove code after optimizing then your live store will be back to original while waiting for our Support Team to check and fix the problem. For more information, please kindly give this article a read: https://help.perfectapps.io/en/article/which-error-might-have-happened-when-optimizing-image-or-theme-and-how-to-resolve-5rnd6/
2. We're sorry for our delay response due to different in time zone. Our business hours are 10pm - 7am EST, Sun- Thur. Despite that, we're always willing to support our customers as soon as possible when it's out of business hour and hope you can understand for us.
As my colleague, Maria, is following you in email, please kindly check and get back to us so we can help you further. If possible, please give us a range of time that you're able to discuss so that we can serve you better.
Looking forward to hearing from you soon.
Best Regards,
Elaine
Swift ‑ Page Speed Optimizer Support Team
AVOID THIS APP AT ALL COSTS IT HAS CORRUPTED THE THEME ON OUR STORE!!!!
ABSOLUTELY CATASTROPHIC LOSS OF DATA DUE TO INSTALLATION OF THIS SWIFT PAGE SPEED OPTIMISER APP. From the moment our developer chose to install this app it corrupted our Theme and we have LOST SIX MONTHS WORTH OF SITE DEVELOPMENT. This is THE MOST STRESSFUL SITUATION. PLUS THEIR SUPPORT IS ABSOLUTELY USELESS AND THREE DAYS AFTER THE CATASTROPHIC CORRUPTION OF OUR SHOP THEY STILL HAVE NOT MANAGED TO RESOLVE THE ISSUES. WE ARE ANGRY BEYOND WORDS.
Hello there,
I am Maria from Swift ‑ Page Speed Optimizer Support Team. Firstly, I sincerely apology for any inconvenience caused to you.
We understand how serious the problem is and I am pushing your case as highest priority in our works. Our Dev is still investigating on the issue to find out the solution and fix it. It's all about our support for not updating you continuously about the progress and I'm truly sorry about that.
I'm also contacting you via email to assist you resolve the issue and make your site work well again with even better speed performance. Please kindly check out your message and give us one more chance to serve you better.
Warmest regards,
Maria
Unfortunately, this app wasn't good at all. The minimisation process caused all duplicate theme files to have the store layout break and destroy the look of our store. While this did not go to the main site, it was pretty bad considering that we back up our site before making any changes and now we can't due to the fact that none of our duplicate theme files look anything like the original.
Hi Justin,
Here's Maria from Swift ‑ Page Speed Optimizer Support Team. Thanks for sharing your feedback to our app.
Firstly we deeply apologize for any inconvenience that may have caused to you.
As we have read your feedback, seems that you had made a duplicated theme version already before you have optimized and published our code on your theme. If this is right, there might some points made you misunderstood our app process. Please let us explain you clear our process as the following:
First, when you have done optimizing your theme, our app will allow you preview all changes on a duplicated theme (this is created from our side to make sure that you could preview and publish all codes on your live theme once all looks good and properly.
Second, if you might have missed this preview step and published our code on your theme, then all codes would be applied on your theme immediately. And this case, it might have published all codes on your duplicated theme which you have prepared by yourself before.
If there is any unexpected problem on the theme, don't worry. Since we always put the theme safety on the highest priority so there is a button "Remove all codes" included already in our app. Just click on this button and then your theme will be revert back as the origin.
So please give us one chance supporting you and get contact us via this email support@perfectapps.io or our live chat. We're willing to check and give you further assistance.
Regards,
Maria
Swift ‑ Page Speed Optimizer Support Team