Swift SEO & Optimiseur de Page , 294 avis
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This app broke my website and removed crucial theme files after the initial "optimization" process. Thank god I didn't publish changes. Not impressed. Update: Support team reached out and offered troubleshooting options. While this app runs in sandbox mode until you publish the changes and even offers the ability to revert back to your original code if there are any issues, the fact of the matter remains that this app caused problems for my site and I'm not going to pay $19/USD a month to go back and forth in troubleshooting. Changed rating from 1 star to 3 stars due to support reaching out but for an app designed by a company called "PerfectApps" - I'm sorry but your app is not perfect.
Hi there,
This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for trying our app and your feedback.
Firstly we're sorry for any inconvenience that may have caused.
With your concern, please be advised that we always put the safety of theme on the highest priority by allowing customers do a preview on duplicate theme first before applying code officially then users publish the optimization on their live theme.
Also, there is a button "Remove all codes" already included in app so no worries about any affect may cause. Just click on this button, then it will revert back as the origin.
If there's anything else we can do to help, please let us know via our live chat or email us at support@perfectapps.io
Regards,
Brian
Swift ‑ Page Speed Optimizer Support Team
Messed up my store! It made some apps break and I had to spend hours re-connecting product images. Will not use this app again, it's too risky.
Hi there,
I am Seri from Swift - Page Speed Optimizer Support Team.
Firstly, I sincerely apologize for any inconvenience caused to you when experiencing our app.
When you run the theme optimization, some errors can occur sometimes since your theme is not compatible with one of the optimization techniques, that's why we always recommend our customers to review the optimize version carefully before publishing it to the live store.
If something went wrong in your live theme, we have the option to remove all codes, as the result, your live store will be back to the original theme while waiting for our Dev to investigate further.
For more information, please kindly give this article a read: https://help.perfectapps.io/en/article/which-error-might-have-happened-when-optimizing-image-or-theme-and-how-to-resolve-5rnd6/
Relating to the score, we have met some cases before telling us that the score decreases after installing our app. However, it may not because of our code since when you run the speed test like on Google PageSpeed Insights, there's no code from our app detected slowing down your page. In that case, we will have our senior developer investigate on each case and provide the suitable advise.
Therefore, I have contacted you via Email and Whatsapp to assist you further on this issue. Please kindly help to check our message and we hope you could give us one more chance to assist you better.
Looking forward to hearing from you soon.
Kind regards,
Seri
Swift ‑ Page Speed Optimizer Support Team
So far I have only used the free version of this app, it seems okay and to have optimised my site somewhat
Hi there,
I'm Jonathan from Swift ‑ Page Speed Optimizer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand.
Please do not hesitate to let us know if you need any help via live chat or email us at support@perfectapps.io
Regards,
Jonathan
Swift ‑ Page Speed Optimizer Support Team