Omtaler (307)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 7 % av vurderingene er 1 stjerner
5. januar 2024

Top App and Customer Service. They are a perfect all in one solution for Speed and SEO . Thanks a lot for taking care of my store

UnitedDeluxe
Tyskland
22 dager bruker appen
OneCommerce.io svarte 17. januar 2024

Hi there,

I'm Kaylin from Swift. Thanks for your positive review.

We hope you have a good experience with our support team and Swift app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@onecommerce.io, we are always willing to help you!

Best Regards
Kaylin
Swift by OneCommerce

12. januar 2024

I had a free trail that I cancelled in order to purchase their personalized plan and get in touch (and pay for) their expert. But I was CHARGED even though I cancelled my subscription, and I never got a reply from their team regarding this.

And regarding the app, it did not improve the speed of my website at all. So I highly recommend looking for a Shopify expert to help you improve the speed, this app is a total scam and they couldn't care less about their customers.

The Ivory White
Spania
14 dager bruker appen
OneCommerce.io svarte 14. januar 2024

Hi Vesna,

Here's Lynn from the Swift team, I'm so sorry to hear about your issue.
Firstly, I sincerely apologize for any inconvenience this may have caused you.

We have checked all emails and haven't received your message about the Expert service. Besides, I sent you an email to your email, theivorywhiteofficial@yahoo.com, to support you about the charge you got after canceling the subscription, but I haven't received your response.

I want to assure you that we take your concerns seriously and we're committed to resolving this as quickly as possible. Please check your email and get back to me there.

Thank you so much for your time.

Regards,
Lynn

Regards

22. november 2023

We like to use Swift for our website speed optimilization. We do this a few times a year to boost the speed of our website.

The communication and results are good, so I would recommend it. We will use it again.

IVONO
Nederland
Over 1 år bruker appen
OneCommerce.io svarte 20. desember 2023

Hi there,

I'm Kaylin from Swift. Thanks for your positive review.

We hope you have a good experience with our support team and Swift app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@onecommerce.io, we are always willing to help you!

Best Regards
Kaylin
Swift by OneCommerce

Redigert 20. desember 2023

I have been using their service for almost a year. Except for the time difference in communication, everything else is very good. However, it would be great if they could continue to optimize SEO and pictures. However, it is only a one-time service and the price/performance ratio is not bad.

floysun
USA
Rundt 1 år bruker appen
OneCommerce.io svarte 17. september 2023

Hi there,

Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Kane
Swift by OneCommerce

3. november 2023

I was brand new to Shopify and like anyone, tried all kinds of apps in the beginning. This led to a very slow score on google, it was down in the low 20's. The turn around time was quick and Now I am consistently around 75 for mobile and 97 for desktop.

The one thing that could be better is if they didnt have to duplicate your theme. My original theme has since had an update but I can't just automatically update the theme or I will lose the coding they did for me.

Sobervation
USA
Rundt 2 måneder bruker appen
OneCommerce.io svarte 16. november 2023

Hi there,

Here's Jena from Swift. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jena
Swift by OneCommerce

3. august 2023

We've been on this App for about a year and the results are just fantastic. He hired their expert service for only USD$150 and we now have a A score on GTMetrix and almost a 88/100 on Google. Incredible customer services, available all day round, on top of their stuff, no wait at all and have solved all our problems to finetune all issues related to website speed. Huge thanks to the whole team, we hope have a long lasting relationship with you folks.

TACOMABEAST
USA
Over 1 år bruker appen
OneCommerce.io svarte 4. august 2023

Hi there,

I'm Kaylin from Swift. Thanks for your positive review.

We hope you have a good experience with our support team and Swift app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@onecommerce.io, we are always willing to help you!

Best Regards
Kaylin
Swift by OneCommerce

25. august 2023

OneExperts is the best website speed optimization service I've found on shopify, professional, fast and never had a problem. The price is also more appropriate. If you have a low website speed score, I highly recommend trying OneExperts.

EverGlow Hair
USA
Rundt 1 år bruker appen
OneCommerce.io svarte 27. august 2023

Hi there,

Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Kane
Swift by OneCommerce

21. november 2023

My website has become significantly faster thanks to the optimization. The developer team helps very well and quickly with bugs on the website and Julie answers quickly and friendly in customer support.

Thanks!

Bidetlity
Tyskland
9 måneder bruker appen
OneCommerce.io svarte 23. november 2023

Hi there,

Here's Jena from Swift. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jena
Swift by OneCommerce

17. oktober 2023

Great support from Lauren today on our store and some questions about speed and SEO. She was super helpful and guided me through the steps. Highly recommend.

Budeful
Storbritannia
Over 1 år bruker appen
OneCommerce.io svarte 19. oktober 2023

Hi there,

Here's Jena from Swift. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jena
Swift by OneCommerce

30. august 2023

The automated features helped out a bit, but after hiring an expert my store is wayyyyy faster. Definitely recommend Swift Page to quickly optimize your site!

Wilderness Resource
USA
7 måneder bruker appen
OneCommerce.io svarte 5. september 2023

Hi there,

My name's Selina from Swift. We really appreciate your feedback and comment about your experience when using Swift and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Selina
Swift by OneCommerce