Swift SEO Page Speed Optimizer

Swift SEO Page Speed Optimizer

Recensioner (212)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 8 % av omdömena har 1 stjärnor
Redigerat 4 oktober 2024

Didn't work with my store but once I reached out about canceling I was helped through customer service. May work with your store though.

AshstoAsh
USA
3 månader användning av appen
OneCommerce.io svarade 9 september 2024

Hi AshstoAsh store admin,

Here's Ellie from the Swift Team.

Firstly, we're truly sorry for the delayed response, as our customer support team is available from 2 PM to 10 PM (Mon - Fri) GMT+7. We apologize for any frustration you've experienced with the app.

During the free 3-day trial, no charges are applied unless the trial is skipped. However, we understand that the "Image alt texts" feature didn't work as expected for you. To make this right, please check your email so we can provide personalized support and resolve this issue

Thank you for your patience, and we hope to assist you soon.

Regards,
Ellie
Swift by OneCommerce

4 februari 2021

The app has a very nice/understandable UI and extremely good support (also from the product manager personally). They make an effort to tackle individual problems. The functions have not worked 100% for me, but I am convinced that the team will find good solutions.

ADAM/EVE
Tyskland
23 dagar användning av appen
OneCommerce.io svarade 4 februari 2021

Hi there,

I'm Jonathan from Swift ‑ Page Speed Optimizer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand.

Please do not hesitate to let us know if you need any help via live chat or email us at support@perfectapps.io

Regards,
Jonathan
Swift ‑ Page Speed Optimizer Support Team

17 november 2022

After the help of the Swift experts, the speed improved significantly. They also give accommodations for further improvement in speed.

Circular Dreams
Nederländerna
21 dagar användning av appen
OneCommerce.io svarade 22 november 2022

Hi there,

I'm Mirabel from Swift. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Best Regards
Mirabel
Swift by OneCommerce

15 februari 2021

We installed this app to improve our stores speed. Tommy from the customer support helped us checking what is the cause of slow speed score and gave us some advice and recommendations to improve, we will be updating our review after we get some results for sure. Thank you so much.

UNEFFECTED
Belgien
Ungefär en timme användning av appen
OneCommerce.io svarade 15 februari 2021

Hi there,

My name's Robert from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared

We are delighted that you like our service and your feedback means a lot to us and we will do our best to deserve your trust.

If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Robert
Swift ‑ Page Speed Optimizer Support Team

25 juli 2024

Great, fast and knowledgable service. Thankyou very much team Swift

EroticEssentials.Store
Nya Zeeland
Ungefär 2 månader användning av appen
OneCommerce.io svarade 26 juli 2024

Hi there,

I'm Kaylin from Swift. Thanks for your positive review.

We hope you have a good experience with our support team and Swift app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@onecommerce.io, we are always willing to help you!

Best Regards
Kaylin
Swift by OneCommerce

6 juni 2024

Swift SEO Page Speed Optimizer is a Shopify app designed to tackle this very issue, and it does so with remarkable efficiency.

Platinum Spaces
USA
4 dagar användning av appen
OneCommerce.io svarade 10 juni 2024

Hi there,

I'm Kaylin from Swift. Thanks for your positive review.

We hope you have a good experience with our support team and Swift app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@onecommerce.io, we are always willing to help you!

Best Regards
Kaylin
Swift by OneCommerce

28 mars 2024

$30 to make my site slower. especially on mobile which is the majority of traffic. do not waste you money on this app or any other speed app. Most speed apps just cause more problems than they fix.

SlouchGrouch
USA
Ungefär 2 timmar användning av appen
OneCommerce.io svarade 2 maj 2024

Hi SlouchGrouch admin,

This is Julie from Swift Support team. My apologies for any inconvenience or frustration this situation may have caused you. Swift app is committed to not directly affecting the speed of a store.

We'd love to investigate further to see if there's anything we can do to improve your experience. I have sent you an email to your email drippinmattbusiness@gmail.com, but I haven't received your response.

Please reply to our email or reach out to support@onecommerce.io so we can address your concerns promptly.

Looking forward to hearing from you soon.

Regards,
Julie

20 mars 2024

Tried out a few SEO tools, and this is a great one. I'm trying to improve my site speed and this was an amazing option I ran into. Generous trial plan as well.

Brown Stone
USA
11 dagar användning av appen
OneCommerce.io svarade 2 maj 2024

Hi there,

My name's Selina from Swift. We really appreciate your feedback and comment about your experience when using Swift and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@onecommerce.io

Regards,
Selina
Swift by OneCommerce

5 januari 2024

Top App and Customer Service. They are a perfect all in one solution for Speed and SEO . Thanks a lot for taking care of my store

UnitedDeluxe
Tyskland
22 dagar användning av appen
OneCommerce.io svarade 17 januari 2024

Hi there,

I'm Kaylin from Swift. Thanks for your positive review.

We hope you have a good experience with our support team and Swift app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@onecommerce.io, we are always willing to help you!

Best Regards
Kaylin
Swift by OneCommerce

28 september 2023

Supportive

Shine and Glow
Egypten
Ungefär en timme användning av appen
OneCommerce.io svarade 19 oktober 2023

Hi there,

Here's Oriana from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Oriana
Swift by OneCommerce

3 augusti 2023

Han mejorado la velocidad de mi página web y también te dan recomendaciones para ayudarte a mejorarla aún más.

Marvic Industries
Spanien
17 dagar användning av appen
OneCommerce.io svarade 4 augusti 2023

Hi there,

I'm Mirabel from Swift. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Best Regards
Mirabel
Swift by OneCommerce

1 augusti 2023

PetEssy
Ungern
44 minuter användning av appen
OneCommerce.io svarade 2 augusti 2023

Hi there,

My name's Selina from Swift. Thank you for giving us a 5-star review.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Selina
Swift by OneCommerce

3 juli 2023

Great app, they immediately reached out to me to walk me through exactly what my site needed and have been responsive and helpful at every turn!

Linen World
USA
Ungefär en timme användning av appen
OneCommerce.io svarade 4 juli 2023

Hi there,

This is Andy from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Andy
Swift by OneCommerce

9 juni 2023

Very good service, They have improved the speed of my website, available all the time to answer all questions, Julie is really supportive

NG online retail
Australien
18 dagar användning av appen
OneCommerce.io svarade 9 juni 2023

Hi there,

This is Patrick from Swift. Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for Swift users like you.

Along with Swift, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Patrick
Swift by OneCommerce

2 juni 2023

Really great app and supergreat service. Can't recommend enough! Easy to use. We bought the extra fix to get it done as good as possible

Songfox
Sverige
Ungefär en månad användning av appen
OneCommerce.io svarade 2 juni 2023

Hi there,

This is Patrick from Swift. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you.

Along with Swift, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Patrick
Swift by OneCommerce

2 juni 2023

This company does a very good job.
They make our store much faster now and also the customer service is of a high standard and always available.
super !

Woneninterieur
Nederländerna
Ungefär 2 år användning av appen
OneCommerce.io svarade 2 juni 2023

Hi there,

Here's Oriana from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Oriana
Swift by OneCommerce

11 april 2023

Great Service and even greater support. They try to help you with every little problem you have. Would recommend

Valent
Tyskland
Ungefär 2 månader användning av appen
OneCommerce.io svarade 11 april 2023

Hi there,

Here's Jena from Swift. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@onecommerce.io

Regards,
Jena
Swift by OneCommerce

9 april 2023

Deleted the app, and not only does their code stay, but it also took down our website, on every single theme. Sent them an email but we never got anything back. As long as this wont get fixed, I'm leaving this 1 star review.

GAVENTI
Storbritannien
En dag användning av appen
OneCommerce.io svarade 9 april 2023

Hi there,

I am Seri from Swift - Page Speed Optimizer Support Team.

Firstly, we sincerely apologize for any inconvenience caused to you while you experienced our service. We always try our best to deliver the best service to our customers; however, sometimes there may have unexpected issues arisen that we cannot control. I hope you can understand our willingness to support you in any situation.

On behalf of Swift team, I truly appreciate your time spending with us in order to resolve the issues occurred. I'm sorry that we can not assist you immediately when the problem happened since we are in different time zone. We will try to improve this point in the future by providing our customer 24/7 support.

Regarding the issue with code that affects your theme, please be kindly noted that our tool will duplicate the original theme and optimize on the copied version only. Therefore, you can revert back to your original theme anytime if there's issue happened on the optimize version.

In order to support you investigate the problem and fix it, we are following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.

Kind regards,
Seri
Swift ‑ Page Speed Optimizer Support Team.

5 april 2023

Great service, we purchased the Expert service and got really good improvement. A problem quite came some time after and they fixed it within a very short time. So only positive feedback from here!

Hedenhus
Danmark
7 månader användning av appen
OneCommerce.io svarade 5 april 2023

Hi there,

I'm Bellamy from Swift. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time taking a look at our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@onecommerce.io

Regards,
Bellamy
Swift by OneCommerce

30 mars 2023

Absolument inutile, a complétement détruit les images de tout mon site, pourtant j'ai simplement choisi une reconversion de PNG en WEBP. à fuir

WAALQI
Frankrike
40 minuter användning av appen
OneCommerce.io svarade 30 mars 2023

Hi there,

I am Lauren from Swift - Page Speed Optimizer Support Team.

Firstly, I sincerely apologize for any inconvenience caused to you while you experienced our service. We always try our best to deliver the best service to our customers; however, sometimes there may have unexpected issues arisen that we cannot control. I hope you can understand our willingness to support you in any situation.

On behalf of Swift team, I truly appreciate your time spending with us in order to resolve the issues occurred. I'm sorry that those matters have wasted your time and we really do not expect that situation at all.

Regarding on the issue of images on your store which have been negatively impacted after you used the app's function. As we do not have access to properly check and fix the issue, we hope that you could give us a chance to investigate and improve this shortcoming.

I am following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.

Kind regards,
Lauren
Swift ‑ Page Speed Optimizer Support Team.

1 mars 2023

Superior experience with the team from Swift app. I've gone for the expert service to optimize the speed for my store. Despite the fact I'm using an heavy theme, they've been able in few days to double the store speed on mobile and more than triple the speed on desktop. Furthermore they provided targeted recommendations to improve the speed further. They work hard, efficiently and the communication with the team is easy...I'd definetely recommend this app if you have speed affecting your conversions....Thanks Lauren and team

KnutHouses
Spanien
17 dagar användning av appen
OneCommerce.io svarade 1 mars 2023

Hi there,

This is Tracy from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Tracy
Swift by OneCommerce

26 december 2022

Gostei bastante, atendente foi muito prestativa e esclareceu todas as minhas dúvidas. Ótimo atendimento.

DC Store Digital
Brasilien
Ungefär en timme användning av appen
OneCommerce.io svarade 26 december 2022

Hi there,

Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Kane
Swift by OneCommerce

24 december 2022

I highly recommend this app for anyone looking for a simple way to increase the speed of your site. The customer service is excellent.

Mace Way
USA
10 dagar användning av appen
OneCommerce.io svarade 25 december 2022

Hi there,

Here's Jena from Swift. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@onecommerce.io

Regards,
Jena
Swift by OneCommerce

28 oktober 2022

The support was really forthcoming and everything they worked on seemed really professional, can recommend it!

hbound-design
Tyskland
14 dagar användning av appen
OneCommerce.io svarade 28 oktober 2022

Hi there,

This is Kieran from Swift. We are glad that you have had a great experience with our support when using Swift. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other apps from OneCommerce as well as updating more e-commerce tips for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Kieran
Swift by OneCommerce

Redigerat 27 september 2022

Great app, great team! Exceeded our expectations... The application itself fastens up your website and also they do some extra analysis and give you more insights.. Thank you Seri!

RUNDA
Turkiet
Mer än ett år användning av appen
OneCommerce.io svarade 11 mars 2021

Hi there,

This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

If there's anything else we can do to help, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Brian
Swift ‑ Page Speed Optimizer Support Team

31 augusti 2022

Jeg brukte denne appen da jeg hadde veldig lav score på hastigheten i nettbutikken. Problemene mine kunne ikke løses med eget arbeid og jeg fikk derfor fantastisk hjelp av SWIFT teamet! Super rask kundebehandling, hjelpsomme og effektive. De løste problemet mitt og jeg fikk en betydelig høyere score i hastigheten etterpå. De analyserte problemene mine helt gratis før jeg bestemte med for løsning.

Heim Sigurd Svendsen
Norge
19 dagar användning av appen
OneCommerce.io svarade 31 augusti 2022

Hi there,

This is Daniel from Swift ‑ Page Speed Optimizer Support Team. Thank you for taking the time and writing this review for us.

Your opinion is very important we will continue to improve our service to always guarantee the best quality.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Daniel
Swift ‑ Page Speed Optimizer Support Team

30 augusti 2022

The great thing about this app is that you can put your logo and custom colors for absolutely free which is awesome. But if you want things like lazy loading etc. for your store you do have to pay a monthly fee for it. Other than enjoy the basic plan because it's a lot for a little.

Jasmine's Home & Co
USA
Ungefär 2 timmar användning av appen
OneCommerce.io svarade 30 augusti 2022

Hi there,

I am Andrew from Swift ‑ Page Speed Optimizer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations!
If you have any further questions, please feel free to contact us via our live chat, or email us at support@perfectapps.io, we will get back to you soonest.

Regards,
Andrew
Swift ‑ Page Speed Optimizer Support Team

Redigerat 25 augusti 2022

Messed up my store! It made some apps break and I had to spend hours re-connecting product images. Will not use this app again, it's too risky.

Styl
Kanada
41 minuter användning av appen
OneCommerce.io svarade 22 augusti 2022

Hi there,

I am Seri from Swift - Page Speed Optimizer Support Team.

Firstly, I sincerely apologize for any inconvenience caused to you when experiencing our app.

When you run the theme optimization, some errors can occur sometimes since your theme is not compatible with one of the optimization techniques, that's why we always recommend our customers to review the optimize version carefully before publishing it to the live store.

If something went wrong in your live theme, we have the option to remove all codes, as the result, your live store will be back to the original theme while waiting for our Dev to investigate further.

For more information, please kindly give this article a read: https://help.perfectapps.io/en/article/which-error-might-have-happened-when-optimizing-image-or-theme-and-how-to-resolve-5rnd6/

Relating to the score, we have met some cases before telling us that the score decreases after installing our app. However, it may not because of our code since when you run the speed test like on Google PageSpeed Insights, there's no code from our app detected slowing down your page. In that case, we will have our senior developer investigate on each case and provide the suitable advise.

Therefore, I have contacted you via Email and Whatsapp to assist you further on this issue. Please kindly help to check our message and we hope you could give us one more chance to assist you better.

Looking forward to hearing from you soon.

Kind regards,
Seri
Swift ‑ Page Speed Optimizer Support Team

23 augusti 2022

The team has done an amazing job in increasing my site speed. The support team were prompt in answering all the questions and was very supportive. Great work done.

dudusonline
Indien
4 dagar användning av appen
OneCommerce.io svarade 23 augusti 2022

Hi there,

This is Eric from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Eric
Swift ‑ Page Speed Optimizer Support Team

18 augusti 2022

Misleading service description - Red flag, its not a free service. It might still be a functional software integration. But hopefully Shopify will offer image compression soon for free without expecting +/- 200 dollars a year for something that is done once per image unless they compress it in real time, all the time.

Cania e-commerce
Sverige
7 minuter användning av appen
OneCommerce.io svarade 19 augusti 2022

Hi there,

I am Julie from Swift - Page Speed Optimizer Support Team.

Firstly, I sincerely apologize for any inconvenience caused to you when experiencing our app. However, there is a misunderstanding here and I am following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.

Kind regards,
Julie
Swift ‑ Page Speed Optimizer Support Team

Redigerat 4 augusti 2022

Julie it´s a real helper!...
She tried to check my website trouble and as an extra she gave me a constructive advice, too.
It´s a pleasure work with people like her.

A N A R T I Z S M
Argentina
8 dagar användning av appen
OneCommerce.io svarade 27 juli 2022

Hi there,

This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

If there's anything else we can do to help, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Brian
Swift ‑ Page Speed Optimizer Support Team

15 juli 2022

Super freundlicher und hilfsbereiter Support. Das Tool bringt echt was. Der Preis ist für mich nach langem Suche der Beste auf dem Markt. Ich werde auch die teuere Variante nutzen

Brandfashion
Tyskland
4 dagar användning av appen
OneCommerce.io svarade 15 juli 2022

Hi there,

Here's Charles from Swift ‑ Page Speed Optimizer Support Team. Thanks for sharing your review with us and this made our day!

We are so grateful for your kind words. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@perfectapps.io

Regards,
Charles
Swift ‑ Page Speed Optimizer Support Team

13 juli 2022

although there was an improvement over my original score in the end, the installation of the app was the only event on a day when my shopify speed score lost 13 points. i do believe that this is intentional on the part of the designers in order to incentivize you to pay for the expert optimization. that being said, my site is faster now than it was before the 13 point drop so they did as they promised. just seems a little sketchy so they get 4 stars instead of 5.

Ghoul RIP
Kanada
16 dagar användning av appen
OneCommerce.io svarade 13 juli 2022

Hi there,

My name's Kate from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared

Relating to your concern that your score got down on the date you installed Swift, we have tested the app on many other stores before and did not witness such that huge lost before. We also got speed tested from Shopify that our app has low impact to your online store. Therefore, in your case, we can not conclude that it is all because of our app since other factors like theme changes or added media can also have an impact.

Our Support Specialist has contacted you via email to figure out that issue and assist you further, please kindly help us check your mail box.

If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Kate
Swift ‑ Page Speed Optimizer Support Team

8 juli 2022

Julie was amazing, she helped me understand what was ruining our score and i was able to find and delete the code. Score improved. 10/10

The Barn
Storbritannien
31 minuter användning av appen
OneCommerce.io svarade 8 juli 2022

Hi there,

My name's Robert from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared

We are delighted that you like our service and your feedback means a lot to us and we will do our best to deserve your trust.

If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Robert
Swift ‑ Page Speed Optimizer Support Team

14 juni 2022

Amazing customer support! Very fast response time and they help solve each problem you have and if they cant they give you resources to do so.

Cool Gadgets
USA
En dag användning av appen
OneCommerce.io svarade 14 juni 2022

Hi there,

I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback.

It really motivates us to continuously provide excellent customer support.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@perfectapps.io, we are always willing to help you!

Best Regards
Louis
Swift ‑ Page Speed Optimizer Support Team

Redigerat 6 juni 2022

Product support from operator Julie was fast and effective. They responded very quickly to my message.

Josatech IT Supplies
Belgien
19 minuter användning av appen
OneCommerce.io svarade 6 juni 2022

Hi there,

I am Andrew from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your greathearted review.

Here we are working very hard every day to provide you with the best service. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@perfectapps.io, we will get back to you soonest.

Regards,
Andrew
Swift ‑ Page Speed Optimizer Support Team

30 maj 2022

Guay, si estas perdido, tu tienda es un carrito de polos y no sabes como meterle mano, esta gente sabe lo que hace, un servicio 100% perfecto y una atencio inmejorable por lo que un 10 a esta gente! palabrita del niño jesus! Saludos!

cortayrecorta.es
Spanien
3 månader användning av appen
OneCommerce.io svarade 30 maj 2022

Hi there,

Here's Charles from Swift ‑ Page Speed Optimizer Support Team. Thanks for sharing your review with us and this made our day!

We are so grateful for your kind words. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@perfectapps.io

Regards,
Charles
Swift ‑ Page Speed Optimizer Support Team

27 maj 2022

Buena aplicacion es facil de usar, la interfaz es excelente la recomiendo para lo de mas usuarios, .

LightDreams
Storbritannien
En dag användning av appen
OneCommerce.io svarade 27 maj 2022

Hi there,

I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback.

It really motivates us to continuously provide excellent customer support.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@perfectapps.io, we are always willing to help you!

Best Regards
Louis
Swift ‑ Page Speed Optimizer Support Team

24 maj 2022

EXCELENT APLICATION!!! IM VERY HAPPY TO SERVICE TOO BECAUSE HELP ME IN FEWS HOURS. AND THE TOOLS ARE INCREDIBLE FOR BOOST THE SALES! THANKS!

Web Global Sales
Spanien
En dag användning av appen
OneCommerce.io svarade 24 maj 2022

Hi there,

This is Daniel from Swift ‑ Page Speed Optimizer Support Team. Thank you for taking the time and writing this review for us.

Your opinion is very important we will continue to improve our service to always guarantee the best quality.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Daniel
Swift ‑ Page Speed Optimizer Support Team

15 april 2022

Optimized my 23% premium Californian theme to over 90% . Desktop speeds reached a crazy 99%!!!! All done with the help of Maria at customer support. Apps with support are invaluable. Their service comes second to none! Thankyou Maria

HealFastNow
Australien
Ungefär 4 timmar användning av appen
OneCommerce.io svarade 15 april 2022

Hi there,

I am Andrew from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your greathearted review.

Here we are working very hard every day to provide you with the best service. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@perfectapps.io, we will get back to you soonest.

Regards,
Andrew
Swift ‑ Page Speed Optimizer Support Team

5 april 2022

I would say that the service is really fantastic and my website speed improved a lot. Highly recommended to go for the special optimization if you wish to achieve the best results.

Noteism
Malaysia
6 dagar användning av appen
OneCommerce.io svarade 5 april 2022

Hi there,

This is Eric from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Eric
Swift ‑ Page Speed Optimizer Support Team

25 mars 2022

I paid for the swift expert and my score went up about 50 points! That's a great deal! Thank you! Also, the loading screen their app gives for free is a fantastic addition to any website, imo.

Crazy Fish
USA
16 dagar användning av appen
OneCommerce.io svarade 27 mars 2022

Hi there,

Here's Harry from Swift ‑ Page Speed Optimizer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Harry
Swift ‑ Page Speed Optimizer Support Team

24 mars 2022

Any questions I had, someone was always able to assist me. Despite the different time zone, I always got a response within 24 hours. My store speed went from 28 to 50 on mobile. thank you

killHERcore
USA
17 dagar användning av appen
OneCommerce.io svarade 24 mars 2022

Hi there,

I'm Jonathan from Swift ‑ Page Speed Optimizer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Swift team and we have been trying our best to develop and improve Swift to serve you and meet your demand.

Please do not hesitate to let us know if you need any help via live chat or email us at support@perfectapps.io

Regards,
Jonathan
Swift ‑ Page Speed Optimizer Support Team

Redigerat 22 mars 2022

At first, I had a few minor issues with the app, but thanks to the awesome support they have, I got it all fixed and this app works great for me! Recommended.

Essentials
Grekland
En dag användning av appen
OneCommerce.io svarade 20 mars 2022

Hi there,

This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

If there's anything else we can do to help, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Brian
Swift ‑ Page Speed Optimizer Support Team

22 mars 2022

After optimization we got a good lighthouse score. We opted for the expert service at US$ 150 and they did a good job of first sending an assessment and then removing all the leftover code, lazy loading , optimizing images etc.

DataCare LLC
Förenade Arabemiraten
6 dagar användning av appen
OneCommerce.io svarade 22 mars 2022

Hi there,

I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback.

It really motivates us to continuously provide excellent customer support.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@perfectapps.io, we are always willing to help you!

Best Regards
Louis
Swift ‑ Page Speed Optimizer Support Team

16 mars 2022

I just installed this app it seems to work well. I also received a free speed analysis for my site. It's nice

ArrowsTime
Bulgarien
Ungefär en timme användning av appen
OneCommerce.io svarade 16 mars 2022

Hi there,

Here's Charles from Swift ‑ Page Speed Optimizer Support Team. Thanks for sharing your review with us and this made our day!

We are so grateful for your kind words. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@perfectapps.io

Regards,
Charles
Swift ‑ Page Speed Optimizer Support Team

Redigerat 15 mars 2022

I hired a Swift Expert and the ROI was instant and tremendous. Julie from the support team has been amazing and super responsive, answered all my questions on best practices for store speed, and free advice on which are the lightest apps on the app store. My store is now markedly faster after the optimization which only took a day; the dev team provides a detailed pre- and post-optimization report to explain their recommendations in easy-to-understand language. I highly recommend downloading the app AND hiring a Swift Expert!

Cabana & Straw
Storbritannien
Ungefär ett år användning av appen
OneCommerce.io svarade 23 december 2020

Hi there,

Here's Charles from Swift ‑ Page Speed Optimizer Support Team. Thanks for sharing your review with us and this made our day!

We are so grateful for your kind words. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@perfectapps.io

Regards,
Charles
Swift ‑ Page Speed Optimizer Support Team

10 mars 2022

Worked great. Took my store loading time down significantly. Functionality is limitied in trial mode. But I am happy that this is the real deal. Recommended!!

Toddler Closet
USA
Ungefär 10 timmar användning av appen
OneCommerce.io svarade 10 mars 2022

Hi there,

This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

If there's anything else we can do to help, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Brian
Swift ‑ Page Speed Optimizer Support Team

2 februari 2022

J'ai utilisé cette app pour optimiser ma boutique. Résultat au-delà de mes attentes . Merci aussi pour le suivi client. Vous êtes au top
Je recommande

select cuisine
Frankrike
20 dagar användning av appen
OneCommerce.io svarade 2 februari 2022

Hi there,

I am Andrew from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your greathearted review.

Here we are working very hard every day to provide you with the best service. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@perfectapps.io, we will get back to you soonest.

Regards,
Andrew
Swift ‑ Page Speed Optimizer Support Team

7 januari 2022

I used it to improve my SEO and speed, the change has been awesome. Customer service is exactly as I wish all app´s were. Any little doubt or issue its repplied within seconds and fixed quick. These guys works perfectly. The A-team of web speed! =)

MOUSTIER
Spanien
17 dagar användning av appen
OneCommerce.io svarade 7 januari 2022

Hi there,

Here's Harry from Swift ‑ Page Speed Optimizer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Harry
Swift ‑ Page Speed Optimizer Support Team

4 januari 2022

I opted for the one time optimizaion and it was worth every penny. I have a brand new 2.0 theme and they still nearly tripled the speed of my site!! I figured at best I would end up ahead 10 points, but they completely exceeded my expectations. Julie was a pleasure to deal with. She was quick to respond to all of my silly questions and just generally very helpful. I'm absolutely thrilled that I choose to use Swift. I can't recommend them enough. A+++ Jason at nextbardo.com

Next Bardo, LLC
USA
7 dagar användning av appen
OneCommerce.io svarade 5 januari 2022

Hi there,

Here's Charles from Swift ‑ Page Speed Optimizer Support Team. Thanks for sharing your review with us and this made our day!

We are so grateful for your kind words. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@perfectapps.io

Regards,
Charles
Swift ‑ Page Speed Optimizer Support Team

4 januari 2022

Muy mala aplicación, todo se destruyo en mi tienda y ahora no se que hacer, la verdad no la instalen, hay otras app mucho mas económicas que esta y funcional mil veces mejor.

Dream Rose
Chile
13 minuter användning av appen
OneCommerce.io svarade 4 januari 2022

Hi there,

I am Maria from Swift - Page Speed Optimizer Support Team.

Firstly, I sincerely apologize for any inconvenience caused to you when experiencing our app.

When you run the theme optimization, some errors can occur sometimes since your theme is not compatible with one of the optimization techniques, that's why we always recommend our customers to review the optimize version carefully before publishing it to the live store.

If something went wrong in your live theme, we have the option to remove all codes, as the result, your live store will be back to the original theme while waiting for our Dev to investigate further.

For more information, please kindly give this article a read: https://help.perfectapps.io/en/article/which-error-might-have-happened-when-optimizing-image-or-theme-and-how-to-resolve-5rnd6/

I am following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.

Kind regards,
Maria
Swift ‑ Page Speed Optimizer Support Team

27 december 2021

the app was unable to optimize my theme - got the error message "theme title was too long" and then after using their other feature to try to improve speed my store went from 61 to 50 on the speed test, and a couple of hours later my theme broke. This happened on the 25 of Dec. a crazy day to optimize right. had to contact Shopify support for help because the app doesn't have 24/7 support and so they were unavailable. I subscribed to their paid plan.

Hadasshe Fashion
USA
20 minuter användning av appen
OneCommerce.io svarade 27 december 2021

Hi there,

I am Maria from Swift ‑ Page Speed Optimizer Support Team. Firstly, I sincerely apologize for any inconvenience caused to you. Due to the difference in time zone, we may not be able to support you timely at the moment. We are truly sorry for that and we are trying our best to improve our support quality in order to assist our customers as soon as possible.

Regarding the problem with "theme name too long", that is due to Shopify's requirement, the theme name should not be longer than 50 characters. When running the optimization, the app needs to duplicate your current theme and it will add more characters to your theme name, for example: "Copy of [Theme]". In case your theme name is too long, we are not able to duplicate and optimize on it and we would have to shorten the name to make it work.

Relating to the score, we have met some cases before telling us that the score decreases after installing our app. However, it may not because of our code since when you run the speed test like on Google PageSpeed Insights, there's no code from our app detected slowing down your page. In that case, we will have our senior developer investigate on each case and provide the suitable advise.

Therefore, I have contacted you via Email and Whatsapp to assist you further on this issue. Please kindly help to check our message and we hope you could give us one more chance to assist you better.

Looking forward to hearing from you soon.

Best Regards,
Maria
Swift ‑ Page Speed Optimizer Support Team

27 december 2021

Great app, great communication from the team. Got my score from the 30s to the 70s. Highly recommend!

Green Beanz
Australien
17 dagar användning av appen
OneCommerce.io svarade 27 december 2021

Hi there,

I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback.

It really motivates us to continuously provide excellent customer support.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@perfectapps.io, we are always willing to help you!

Best Regards
Louis
Swift ‑ Page Speed Optimizer Support Team