整體評分
4.7
各級評分數量
  • 90% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 7% 的評分為 1 顆星
2022年11月21日

Needed help with optimizing my store speed and Julie was so helpful and supportive they have done a great job.

All Natural Dog Products
英國
使用應用程式 7天
OneCommerce.io 已回覆 2022年11月22日

Hi there,

My name's Selina from Swift. We really appreciate your feedback and comment about your experience when using Swift and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Selina
Swift by OneCommerce

2022年8月30日

The great thing about this app is that you can put your logo and custom colors for absolutely free which is awesome. But if you want things like lazy loading etc. for your store you do have to pay a monthly fee for it. Other than enjoy the basic plan because it's a lot for a little.

Jasmine's Home & Co
美國
使用應用程式 6個月
OneCommerce.io 已回覆 2022年8月30日

Hi there,

I am Andrew from Swift ‑ Page Speed Optimizer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Swift. I'm glad we were able to meet your expectations!
If you have any further questions, please feel free to contact us via our live chat, or email us at support@perfectapps.io, we will get back to you soonest.

Regards,
Andrew
Swift ‑ Page Speed Optimizer Support Team

編輯時間:2021年11月3日

Very good app! Highly recommended! Also, the customer service is amazing. The app is very easy to use and improves page speed by a lot!!!

Planta Mi Árbol
哥斯大黎加
使用應用程式 6天
OneCommerce.io 已回覆 2021年11月3日

Hi there,

Here's Harry from Swift ‑ Page Speed Optimizer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Harry
Swift ‑ Page Speed Optimizer Support Team

2022年5月31日

ho avuto modo di parlare con Julie del servizio clienti che è stata molto gentile e mi ha fornito tutte le informazioni che mi servivano. L'app per momento non fa al caso mio ma è sicuramente una buona soluzione e facile da usare.

The Trophy Wife
義大利
使用應用程式 6天
OneCommerce.io 已回覆 2022年5月31日

Hi there,

My name's Robert from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared

We are delighted that you like our service and your feedback means a lot to us and we will do our best to deserve your trust.

If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Robert
Swift ‑ Page Speed Optimizer Support Team

2021年1月29日

really detailed and helpful support , thanks to them I will have my store much faster, I recommend very much.

Clothes&Fashions
義大利
使用應用程式 6天
OneCommerce.io 已回覆 2021年1月31日

Hi there,

This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

If there's anything else we can do to help, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Brian
Swift ‑ Page Speed Optimizer Support Team

2021年11月19日

I'm really disappointed with the service I've received. I paid $150 to have my theme optimised. It was faster but product images wouldn't load which is kind of essential in ecommerce! I asked for support but the first response blamed me for switching back to my original theme (I mean, I couldn't exactly leave the theme without functioning images up) and then they ghosted me when I followed up. So they were super keen to take my money but suddenly nowhere to be seen when I ask for them to fix my broken theme/refund my money. I feel really ripped off.

Louise Mead
英國
使用應用程式 4個月
OneCommerce.io 已回覆 2021年11月19日

Hello there,

I am Maria from Swift ‑ Page Speed Optimizer Support Team. Firstly, I sincerely apology for any inconvenience caused to you.

As relating to your problem, we have received your message some weeks before and our support have replied back right away to assist you on the problem but we did not receive any response from you yet. We checked and fixed the problem with image loading already and asked you to check again on the new optimize theme but seems that you still have not taken a look yet. We have then sent you many follow up emails to ask more information about the issue in order to assist you better but you just kept silence and we honestly do not know how to support you in the right way.

I have sent you a follow up email again to support you sort the problem out. Please kindly check our message and reply back so that we would know the issue and help you out as soon as possible.

Kind regards,

Maria

2021年3月1日

Great customer service and support. Went above and beyond to help the site speed! Would recommend to anyone.

LustrousCrystals®
澳洲
使用應用程式 6天
OneCommerce.io 已回覆 2021年3月1日

Hi there,

I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback.

It really motivates us to continuously provide excellent customer support.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@perfectapps.io, we are always willing to help you!

Best Regards
Louis
Swift ‑ Page Speed Optimizer Support Team

2021年9月6日

love and beginners need to add this app if they want to make js or css run with great scores I believe this will save you weeks

ADC Ink's (2021)E-Sentials-N-Things
美國
使用應用程式 6天
OneCommerce.io 已回覆 2021年9月6日

Hi there,

Here's Charles from Swift ‑ Page Speed Optimizer Support Team. Thanks for sharing your review with us and this made our day!

We are so grateful for your kind words. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@perfectapps.io

Regards,
Charles
Swift ‑ Page Speed Optimizer Support Team

2021年7月21日

I highly recommend! You will never go wrong with this amazing team. My speed score increased significantly and my website is loading faster. Maria was also very helpful and answered all the questions I had. Definitely worth every dollar I paid. Thanks a lot guys.

Adorbs Online
南非
使用應用程式 6天
OneCommerce.io 已回覆 2021年7月21日

Hi there,

I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback.

It really motivates us to continuously provide excellent customer support.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@perfectapps.io, we are always willing to help you!

Best Regards
Louis
Swift ‑ Page Speed Optimizer Support Team

2022年1月31日

Great work in very little time! the site now is very quick and load faster then before. staff kind and professional

Shopbagno.it
義大利
使用應用程式 6天
OneCommerce.io 已回覆 2022年1月31日

Hi there,

I'm Louis from Swift ‑ Page Speed Optimizer Support Team. Thank you very much for the feedback.

It really motivates us to continuously provide excellent customer support.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@perfectapps.io, we are always willing to help you!

Best Regards
Louis
Swift ‑ Page Speed Optimizer Support Team