Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly improving site speed. It offers one-time and monthly optimization services, including ongoing Google Score and image optimization. Merchants praise the quick customer service, detailed reports, and respect for website code. Features include a website preload based on customer behavior. The expert service is noted for its fast turnaround, technical capabilities, and cost-effectiveness compared to hiring a developer.

October 17, 2023

Great support from Lauren today on our store and some questions about speed and SEO. She was super helpful and guided me through the steps. Highly recommend.

Budeful
United Kingdom
Over 1 year using the app
OneCommerce.io replied October 19, 2023

Hi there,

Here's Jena from Swift. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Jena
Swift by OneCommerce

Edited December 20, 2023

I have been using their service for almost a year. Except for the time difference in communication, everything else is very good. However, it would be great if they could continue to optimize SEO and pictures. However, it is only a one-time service and the price/performance ratio is not bad.

floysun
United States
8 months using the app
OneCommerce.io replied September 17, 2023

Hi there,

Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Kane
Swift by OneCommerce

August 25, 2023

OneExperts is the best website speed optimization service I've found on shopify, professional, fast and never had a problem. The price is also more appropriate. If you have a low website speed score, I highly recommend trying OneExperts.

EverGlow Hair
United States
About 1 year using the app
OneCommerce.io replied August 27, 2023

Hi there,

Here's Kane from Swift. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Kane
Swift by OneCommerce

October 13, 2023

So I used their OneExpert service, and they did just an awesome job. The loading speed of my store just went way faster, and the delivery time was really fast. The best: nothing broke on my store, so this means that the code is really well minimized

Ripcorde
France
17 days using the app
OneCommerce.io replied October 19, 2023

Hi there,

I'm Kaylin from Swift. Thanks for your positive review.

We hope you have a good experience with our support team and Swift app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@onecommerce.io, we are always willing to help you!

Best Regards
Kaylin
Swift by OneCommerce

June 2, 2023

This company does a very good job.
They make our store much faster now and also the customer service is of a high standard and always available.
super !

Woneninterieur
Netherlands
Over 2 years using the app
OneCommerce.io replied June 2, 2023

Hi there,

Here's Oriana from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Oriana
Swift by OneCommerce

August 3, 2023

We've been on this App for about a year and the results are just fantastic. He hired their expert service for only USD$150 and we now have a A score on GTMetrix and almost a 88/100 on Google. Incredible customer services, available all day round, on top of their stuff, no wait at all and have solved all our problems to finetune all issues related to website speed. Huge thanks to the whole team, we hope have a long lasting relationship with you folks.

TACOMABEAST
United States
11 months using the app
OneCommerce.io replied August 4, 2023

Hi there,

I'm Kaylin from Swift. Thanks for your positive review.

We hope you have a good experience with our support team and Swift app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@onecommerce.io, we are always willing to help you!

Best Regards
Kaylin
Swift by OneCommerce

August 30, 2023

The automated features helped out a bit, but after hiring an expert my store is wayyyyy faster. Definitely recommend Swift Page to quickly optimize your site!

Wilderness Resource
United States
7 months using the app
OneCommerce.io replied September 5, 2023

Hi there,

My name's Selina from Swift. We really appreciate your feedback and comment about your experience when using Swift and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Swift, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Selina
Swift by OneCommerce

April 30, 2023

So I recently tried out Swift's expert service to improve my website's speed score, and I gotta say, I was pleasantly surprised. At first, I was skeptical of the Google speed score, and I didn't want anyone messing around with my website's code (like mentioned in some bad reviews). But Julie, my contact at Swift, was super helpful and patient, and she answered all my questions without being too salesy. That reassured me.

That being said, I was a bit disappointed that they didn't mention the requirement of an up-to-date theme before taking my money. In my case, I should have updated my theme a long (long) time ago, and it was an easy fix since I developed the website myself. But for people who rely on developers to manage their website, updating the theme can be an additional and significant cost. So I think it would have been better if Swyft had made this clear from the outset, before taking the money.

However, once I updated my theme, the team got to work quickly and provided a report within 24 hours. They were very careful not to make any changes without my approval, which I appreciated, and they even provided a backup and preview before publishing. The results were fantastic - my website's speed score jumped from 30 to 70 (my theme was even at 15 before the theme update...so at the end an updated website is playing a big part in your score too). They also provide you with a full report after optimisation that really shows that they did a complete job, and it brings real transparency to the relation.

Now, I'm on the monthly expert care plan ($49), which includes a monthly ongoing optimisation of the Google Score to keep it always optimal, and an image optimisation app. The last feature can replace another app I already have so it makes the plan a bit more profitable (I am just waiting for them to activate the automatic image optimisation feature). Plus, the preload website feature that uses Google Analytics to pre-load pages based on customer behavior is another cool addition that makes the plan even more valuable. Take that in consideration, if like me, you find that $49 is a bit pricy. At the end, you can make it a good value.

Overall, I'm really happy with Swift's expert service. The team was respectful of my website's code and provided a valuable service that helped me improve my website's performance. Julie was a big part of why the experience was so positive, and I appreciate how the team is communicating very well internally (between sales and dev). If you're looking for a way to boost your website's speed score, give Swift a try - just make sure your theme is up-to-date first!

Eyefood Factory Australia
Australia
About 1 month using the app
OneCommerce.io replied May 4, 2023

Hi there,

Here's Oriana from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Oriana
Swift by OneCommerce

June 16, 2023

Swift has been beyond great with their support and results. Our speed score improved almost instantly, with no drawbacks. We recently updated our theme, where the speed modifications weren't transferred, but they offered to do it for free instantly – wow. Also support answers almost immediately any time of the day.

Lucie Kaas
Denmark
12 months using the app
OneCommerce.io replied June 16, 2023

Hi there,

Here's Oriana from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@onecommerce.io

Regards,
Oriana
Swift by OneCommerce

April 22, 2024

Very professional company helped a lot in speed improvement kudos!

Magazine Cafe Store
United States
Over 1 year using the app