Swift ‑ ページスピードオプティマイザー

Hi there,

I am Seri from Swift - Page Speed Optimizer Support Team.

First and foremost, I would like to express my deepest apology for any inconvenience happened when you experienced our service. We always try our best to deliver the best service to our customers but sometimes there may have unexpected issues arisen that we can not control over everything. I hope you can understand our willingness to support you in any circumstances.

I really appreciate your time spending with us in order to resolve the issues occured. I'm sorry that those matters have wasted your time and we sincerely do not expect that situation at all.

I understand when you see the issues happened right after using our optimize theme, it's common when we suppose that they are because of our codes. Just to let you know that we are always here to take responsibility for any problems that are because of our work so please rest assured that me and our support team will be always here with you to resolve all the things.

For the reported problems, we have had our Dev check on them thoroughly but they seem to happen on original theme where does not have our optimize codes. Therefore, they may not because of our optimize codes that lead to the problems.

As per our process, we always duplicate the original theme and work on the copied version only so you can revert back to your original version anytime.

I am following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.

Kind regards,
Seri
Swift ‑ Page Speed Optimizer Support Team.

Hi there,

Here's Nancy from Swift. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Swift combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@onecommerce.io

Regards,
Nancy
Swift by OneCommerce

Hi there,

Here's Harper from Swift. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@onecommerce.io

Regards,
Harper
Swift by OneCommerce