Mobile App Builder ‑ Swipecart

I’ve been a loyal user of this app for a long time, but recently I’ve encountered significant issues with reaching support. Despite patiently waiting for days, there has been no update or resolution. It’s incredibly disappointing. The helpdesk and scheduling help websites crash every time I try to access them, which is beyond frustrating. If you have discontinued your service, please inform us so we can make arrangements to switch to another platform.

How can we have support from you since you have not answered the chat messages on the page or through WhatsApp for months?

Un desastre de Aplicación, de repente los productos no se sincronizan, no se puede acceder al gestor de la aplicación. El servicio de atención al cliente es lamentable...
No la recomiendo.

Can't seem to access our swipecart account or page & have no way of contacting the swipecart support team. Will change this review if they respond...

This is an edited app review after using it for around 6 months, no doubt this is fabolous app but there is no support at all. Means i have been followingup for one thing for last 3 months, but nobody cares to give answers. If you need support, give them 1 star rating here and somebody will connect and solve the issue, then you can revise the rating when your work is done, there is no other way to get support.

I Bought the app and now no more support. They will not fix issues.my app doe snot open and way too slow. I literally need to beg them to even get a little help. I am migrating to other app builder.i will never use them again. one of the most horrible experience.

In fact, this is our third store, and we are trying to create an app with their APIs. Unfortunately, contacting customer service is rarely responsive, and if they do respond, it's usually just a brief "hello" and then they disappear. The customer service is very, very poor.

Quick and easy to deploy BUT customer service is poor and we have had constant issues. Not unusual to wait 2-3 days for a reply/fix, which can be damaging to your business if it's stopping sales

The app is fairly user-friendly, but it has too many features for someone as busy as me, a business owner. I've been attempting to cancel my subscription and can't find an option for downgrading or cancellation on the Plans & Billing page. I've made efforts to get in touch through the help icon, WhatsApp, and email, but I've received no response. If you're interested in building your own app, this might be a good fit. However, for me, it's just too time-consuming.

As a Client i didnt like the way how their support works.
1st i contacted them , the support replied in sometime and i had to wait hours for each reply from them on our support conversation, i told them this is unprofessional , if they cant provide proper support better don't provide any from the start.

i reached them out to fix my Swatch into images instead of buttons & to add extra Click Extra button which is already added in the website i just wanted this synced in the application , and they told me give us access and tomorrow we will do it.
i gave access waited for next day , the support contacted me that they did the R&D and the botton that i requested to implement needs the Enterprise plan or advanced. its a simple button that needs to be synced in the app and instead of retaining me as a startup client they turned me down.
thats not the issue, i could find many other competing app that would love to retain clients.
i contacted the support telling them i will not proceed with the enerprise or advanced i will go for started , just fix the Swatch image for me at least. the support went hours seeing my messages and not answering a word.
Extreme UNPROFESIONALISM.
there are many apps way better with many positive reviews