리뷰 (11)
상세 검색
-
평점별
I needed a number I could provide for my store and this option seem to provide the best price point and ease of setting up. I wish there was a feature to schedule when calls can be made on a daily basis. Otherwise a good app for what I needed
worst app ever
no calls are coming through
never played a greeting recorded and uploaded
cheap and weird interface
overpriced for doing nothing. moneysuckers
Sorry you had a frustrating experience and let you down, we tried to reach out but didn't get an answer. Please contact us at support@getswitchboardapp.com and we'll try to get this fixed.
What a great service! This app has done EVERYTHING it says it does!!! Use it and have no fear... Love it!!
Oliver was a fantastic help with the issues I had, they responded quickly and resolved my issue the same day. Over all the app is straight forward and easy to use!
I don't often write reviews and I never write reviews if I haven't used an app for awhile. But I wanted to for this product. Oliver has been great with assisting with setup and resolving any issues that have come along. I love how he's adding new features as users request them, can't beat it! Also, the app works and adds value to our site and our business. Now THAT's something we all need. It makes it easy for clients to reach you and for you to add an extra dash of professionalism to your site. Affordable, effective and easy to implement - Doesn't get any better than that!
This app helps us out a lot with our Customer Service. We are able to choose our customer service number as well. Great customer support!
If you need a simple easy to use app for calls and SMS this is the best! We needed a toll free US number for our customers based in the US as a lot of them do not have email addresses or know how to use them. This app helped a lot. OLIVER is absolutely amazing. Everything we ask him to improve the app on our store he does within a very short time and there are always new features added. The pricing of the app is also very reasonable. One of the best APPs for Shopify stores out there!
IRIECOOL
I had an issue but it was quickly resolved by their support team, thanks!
Oliver was an excellent customer service representative. He was very responsive, tried several fixes, never gave up on the process until he achieved success. I highly recommend Oliver and your company should be glad to have an employee like him.
Great&Timely customer service. Five star for Oliver's help. Would recommend this app for sure!!!!!!!!
I was try to trial but thay will charge us with the name of trial!
Support is super helpful and the app works well.
I was able to set my availability schedule and the voice mail functionality is great. Customers can always call and get help.
Good way to get a phone number so customers can contact me with any questions and I really like the schedule feature, it's very useful. All around great app.
Syncing is seamless, and the app keeps everything up to date between stores, which has saved me so much time. No more worrying about different inventories or product details getting out of sync.
Highly recommend the app. Support is good and the app does exactly what I need, provide a toll-free number with voicemail.
Great customer service and easy to use app. I love having a dedicated number for my store and it works well. Highly recommend!
IT SUCKS
I'm sorry we disappointed you. Please reach out to help@getswitchboardapp.com so we can hear what your issue is and help make it right.
Great easy to use and extremely well priced service, and when I didn’t require it anymore, it was super easy to contact someone who provided a smooth cancelation process. Highly recommend.
Love this app and the customer service. The app does exactly what it says it does. We've never missed a call and call-forwarding is seamless. This is the only app we've been using since the beginning. They also showed us a lot of support and kindness when we needed it. Thank you Oliver!
I used this app to have a business phone number to enable me to have separate business and personal lines (not using mobile) as I do not have a land line. It was quick and easy to install with no issues. I also thought it would be a great way for customers to see that there is a dedicated customer line which they can ring through too as well.
So impressed by how helpful is Oliver. and I continue add this app for my new stores since it meets my needs. thank you
Great App and does exactly what I need! Support is very reliable and always there to help quickly. Highly recommended.
Love this app! Switchboard helps to organize my calls fluidly to one “1-800” number that forwards to my chosen line. There is also a call back option to call back from your 1-800 line. Several plans to choose from. Customer service is fast and spot on.
I used this app to be able to list a phone number on my website to qualify for Google Merchants. It does the job and I would definitely look to upgrade if my needs expand as Oliver was proactive and helpful!
This app is wonderful at first I was using the free version but upgraded so that I would have the custom voicemail for my business...I had a few kinks however Oliver was very responsive and personally created a fix that will not only help me but any other business owners that are looking to have a custom professional voicemail recording set up for their business while still having the ability to forward to their personal phone.
as an online retailer of high end wine cellars, beverage centers,
> and kegerators, I do not expect much phone traffic through my store. As
> such, I found your app and signed up for the basic plan to see how it
> goes. I am a sole proprietor so I forward the call to my cell phone. It
> works perfect for me and the shopify integration help me control the
> switchboard perfectly. So far, I am very happy with it. It is exactly what I need.
this app helps me a lot, I can easily craft a welcome message to caller, choose between receiving calls or forwarding to voice mail.. in general, the app does what it is supposed to do.
Currently on the free plan having the calls forwarded to my cell phone and works like a charm. Very easy to set up too.
This is a very nice app! It's very easy to use and navigate, We recommend it! Great support, very quick and efficient response, Thank you Oliver for your help, we truly appreciate that.
I run a USA targeted store from outside USA and it looked great to have a US number for customers. At first my country wasn't available to forward to, but Oliver fixed this real quick! Really great app for customer service, easy to set up and great support!
One of my customers also used it to leave a message regarding one of her purchases, and the whole process was simple and easy and made for a great customer experience as well as building trust.
Would highly recommend it.
Great app that allows you to choose your number and a plan that fits your budget. Customer service is very good which is rare these days.
Awesome app!! I appreciate the fact that I have my very own 1-800 # to add to my site. But what was even better was the customer service! Oliver is extremely helpful and knowledgeable and was patient with me because I had a few questions. Nothing better than having your questions answered when you get lost!! Overall experience, customer service, and the app is an A++ for me!!
App was easily installed, does everything we need it to and is easy to use. We get several calls a day and the app helps with turning them into sales.
I have been using the app for more than a year, I love it. Every time I have needed support from them, they reply in a timely manner and take care of whatever help I need. Excellent customer service.
This app is charging me for a service I AM NOT SUBSCRIBED TO!! Please stop charging my account for this service!!!! DO NOT DOWNLOAD THIS APP!! They’re not reachable for customer service issues!!!
We tried to communicate with KURVD but they left this review within ten minutes of their first email and then never responded to our attempts to help them.