Toll‑Free Phone Number & Calls

Toll‑Free Phone Number & Calls

by #21Zoo Labs

Toll-free phone numbers & calls to better serve your customers

4.8 of 5 stars(4 reviews)

Protect your Privacy

You can be available by phone without putting your personal number on your shop page. Use a Switchboard number and protect your privacy.

Connect with your Customers

Answer product inquiries and customer questions but also get evenings and weekends off by sending calls to voicemail when you want time off.

Generate more Business

Give your shop a professional look and feel and and make sure your customers know you're a real shop, run by real people.


About Toll‑Free Phone Number & Calls

Switchboard

Toll-free Phone Numbers for your Store

Switchboard allows you to protect your privacy and improve communications with your customers. It provides you with a toll-free phone number that makes your store look more professional and allows for direct communications with current and future customers.

Switchboard lets you pick a phone number that you can safely put on on your store which acts as a proxy between your customers and your personal phone number.

Providing a toll-free contact number makes your store look professional and lets customers know that you are a real store, run by real people.

Switchboard puts you in charge of your schedule. All calls and text messages are routed transparently from the customer via your store phone number to your personal phone number. You can set a forwarding schedule and have full control over when during the day you want to be available and when you rather have the voicemail system answer incoming calls.

You can receive and respond to text messages when is convenient for you and keep your customers up to date about e.g. the status of an order or the availability of a particular product.

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Support

Pricing 5-day free trial

See all pricing options
Pay As You Go

$10/month

Call rates depend on your phone number, see website for details

  • Special Sale

  • Toll-free number included

  • Forward to international numbers

  • Only pay for what you use

Professional

$20/month

10c/min for forwarding calls after free minutes are used up

  • US toll-free number with SMS

  • 250 minutes included

  • Record Incoming Calls

  • Customize your Voicemail

  • Forward calls to your personal phone

Enterprise

$30/month

10c/min for forwarding calls after free minutes are used up

  • US toll-free number with SMS

  • 1000 minutes included

  • Record Incoming Calls

  • Customize your Voicemail

  • Forward to multiple phone numbers

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    75% of ratings are 5 stars
    (3)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    25% of ratings are 1 stars
    (1)

Most recent reviews

DopeBoo

I don't often write reviews and I never write reviews if I haven't used an app for awhile. But I wanted to for this product. Oliver has been great with assisting with setup and resolving any issues that have come along. I love how he's adding new features as users request them, can't beat it! Also, the app works and adds value to our site and our business. Now THAT's something we all need. It makes it easy for clients to reach you and for you to add an extra dash of professionalism to your site. Affordable, effective and easy to implement - Doesn't get any better than that!

skateboard-shack

App was easily installed, does everything we need it to and is easy to use. We get several calls a day and the app helps with turning them into sales.

WELLNESS HEAVENS

I have been using the app for more than a year, I love it. Every time I have needed support from them, they reply in a timely manner and take care of whatever help I need. Excellent customer service.