Terrible terrible terrible......signed up on Shopify as its an approved app and then only to be told that you need to sign up elsewhere - no sign of how to do that....anywhere - no numbers to call for help and then eventually an email to them and had to book a call - to be told only if you ship 500 plus parcels a month to qualify - way to go Shopify and Swyft - I set it up and put it on my site and a customer placed order right away and now we have to deliver it personally....nice going....I do expect that some apps are not vetted fully however the press that this is getting and i was excited to use it - plus a Shopify backed business for small business hardly rings true - stay away until they get their ac to together....
We offered this service to our customer based on conversations and agreements with this company. After receiving orders for same-day delivery and dispatching a driver, no one came to pick up packages. No one responded to customer service. I had to personally get in a taxi and spend hundreds of dollars driving around the GTA delivering packages myself. The following day they showed up, just be weary of the fine print on *same-day delivery.
Excellent app! Very straight forward and user friendly. Swyft's service has been great, they are very responisive and our clients love the delivery speed.
We use Swyft for our company and can say that they are very reliable. They provide fast responses if we ever require assistance. The drivers are also very punctual and professional upon pick ups. We highly recommend Swyft for next day delivery services.
Who doesnt want Same Day Shipping?? Been working with the SWYFT team since the beginning. They have never failed to put an honest effort to ensure our customers packages consistently make it on time. They have great communication skills to keep us up to date with forecoming events. Highly recommended!
We've been working with SWYFT for a few months, and have enjoyed the experience. We love being able to give the option of same/next day shipping with our customers. The team at SWYFT, as well as their drivers are very friendly, and helpful!
We used Swyft for about two weeks and had a number of issues with their service which mostly had to do with communication and the use of the app. After speaking to the owner of the company, Aadil, he committed to making changes to the app and operations to ensure proper communication and notifications for both merchants and clients. He did everything he could to resolve the issues I experienced as quickly as possible. Once the changes he committed to are made, I would be happy to try using Swyft again.
Propeller Coffee Co.
Swyft has been great for our local deliveries. Their same day service greatly enhances our customer experience. The operations team is always very responsive and helpful.
Great reliable same day delivery service with great rates, amazing customer service and a team that is eager to implement recommendations from their customers. I am thrilled to be working with such an amazing shipping partner!
Amazing experience with the Swyft team. Very impressed with the consistency of the couriers, and the image delivery confirmations are great! Some minor learning curves at the beginning, but Sara and the operations team make it a breeze. Customers love being able to receive their packages on the same day, and we look forward to utilizing Sywft for a long time to come.