Reseñas (37)
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Great app so far and support was immediate and fantastic!
A pior experiência que tive com atendimento, enviei 5 e-mails solicitando a resolução de vários problemas com as listas e nenhuma resposta, os clientes compram e os produtos não mudam o status, o sistema é instavel, fica fora do ar o tempo todo.
Horrível porém não posso simplesmente retirar porque os clientes já fizeram suas lista.
Decepcionado
Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we are disappointed to hear that your experience with our app did not meet your expectations.
Our app is designed to seamlessly integrate with all Shopify themes by default. However, it appears that at the time of your installation, there were issues with page linking and a third-party app was obstructing our app from accurately recording order details. We resolved the issues as soon as you reported them and sent you a confirmation however looks like the emails ended up in your spam folder.
Nevertheless, our commitment to ensuring your success with the Gift Lists and Registries app remains unwavering. We have provided further clarification via email, and we are waiting for a response from you. If you are still interested in exploring the benefits of our app, please don't hesitate to contact us at your convenience via email. We are dedicated to assisting you and enhancing your experience.
Very easy installation of the app with guidance videos.
After an update of my Shopify theme, the app did not function as expected and within 2 days the Swym team reached out for help and fixed the problem.
Very satisfied with the app and assistance!
This app works really well and is easy to set up and customise. It's simplified our gift registry process massively and allows the customers to completely manage their own registries with little help from our team - saves us a lot of time and effort! The support team were really responsive and very helpful in getting the app set up exactly how we wanted on both of our sites and going above and beyond to make sure we were happy with how the app was working.
The Swym team was incredible in helping me with getting my registry up. They also helped me put a custom feature on my store that they went out of their way to do special for me. I appreciate the team so very much. I hope that having the registry option will bring in more business to my store. It's only been a few days, but I'm hopeful that my customers will like the registry option.
So here's the thing, the app itself is a great 4 stars. There are some updates that are being made that will make it a solid 5, so that's great! The 5 star review is because the app is easy to set up, works well with our site and I can't wait for some of the upcoming updates. The team at swym has been great! Their answer is never 'that's not possible' it's 'we'll work on this and get back to you' or they'll find a workaround or an update. They are also very responsive. We're glad to have this registry. We tried all of the other options and this one is the one we're using.
A cause d'une mise à jour l'app ne fonctionnait plus mais l'assistance a été très réactive et tout a fonctionné de nouveau très rapidement
I'm almost hesitant to write this review because I secretly want to keep this Shopify app all to myself! Not only does it offer the best tech solution by far, but the level of support and responsiveness from the team behind it is truly outstanding. What truly sets this app apart, however, is the incredible customer support. Whenever I had a question or needed assistance, the team was there to help promptly and with a friendly attitude. They went above and beyond to ensure that the app looked perfect for our brand, down to the last detail.
Works great and looks fantastic. Matches store colors. I asked for a feature and they implemented it withing 48 hours. Very happy customer!
Llevamos usando poco tiempo la aplicación y consideramos que aún estamos viendo si se ajusta a nuestras necesidades, sin embargo debemos resaltar la pronta respuesta y solución a nuestras consultas y el buen trabajo que hacen como soporte técnico. Valoramos mucho esto, muchas gracias.