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The Swym support staff was very responsive when we requested for help, would recommend based on their prompt customer service & response times.
This app will embed itself into your theme and you cant get it out. Not happy with this at all. Pretty sure its affecting my stores performance and it's been bad ever since with no sales. I bought a paid $250 theme and was going to switch back to my Dawn theme and found it there too.
I wouldn't install if you don't want permanent damage on your store.
Hello!
Thank you for sharing your feedback.
We'd like to clarify that the app does not automatically install on all themes. You can choose the specific themes where you wish to add the app during installation. Additionally, our scripts are designed to load at the end to minimize any impact on your store's performance or critical load timings. Hence we assure you that installing our app would not have caused any damage to the website.
That said, we understand your concerns and would be happy to investigate the issues you experienced thoroughly, however looks like you have uninstalled the app. We have reached out via email for further clarification and are waiting for a response from you. Please feel free to get back to us at your convenience and we will be happy to help you setup the app on the theme of your preference.
Features, and the team support is amazing. They’re very responsive and are very helpful. My customers and I enjoy the app.
I've just set up a registry using this app. I've used other ones before and you cannot compare. This app looks beautiful, clean and professional and blends into the site beautifully. It was straightforward to configure and support was super helpful with any questions I had or minor changes that I needed. We've only just started using it, but super impressed so far.
I had some issues with the free trial and encountered technical difficulties. I was happy that after I messaged them, they refunded my money right away without any problems and provided nearly daily updates to resolve the technical issue.
6/5 Stars – I highly recommend them. This was by far the best customer support I've experienced with any Shopify app.
This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!
Une très belle expérience avec un service client à l'écoute qui pense même à vous relancer quand vous n'avez pas répondu à un message alors que votre problème n'est pas réglé.
Vijaya et Matthew ont vraiment été au top.
Ausgezeichneter Kundenservice und großartige Unterstützung!
Ich bin wirklich beeindruckt von dem Support-Team von Swym Gift Lists. Ich hatte ein kleines Problem mit der Checkout-Funktion auf meiner Website, und das Team hat sich sofort darum gekümmert. Der Support war professionell, freundlich und schnell – sie haben das Problem im Handumdrehen behoben. Besonders beeindruckt hat mich, dass sie sogar ein Bildschirmvideo bereitgestellt haben, um sicherzustellen, dass alles korrekt funktioniert. Das ist Service, wie man ihn sich wünscht! Vielen Dank an das Swym-Team für die hervorragende Betreuung. Absolut empfehlenswert!
I really recommend the swym app. It was very easy to use and when I had issues the team was very quick to respond and resolve them. Really recommend it!
5 Stars +++ - Absolutely outstanding product and service and support. Priyanka has been amazing stepping us through the set-up, answering questions and making changes to ensure that Swym is perfect for our unique needs. Can't recommend highly enough.