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Great app, once you set it up, everything gets easy and smooth. Had a problem on the login pages but the support team were very effective solving it, great app!
Excellent support! Such an incredible and easy to use app, which I know is going to be super beneficial for my customers.
I've just set up a registry using this app. I've used other ones before and you cannot compare. This app looks beautiful, clean and professional and blends into the site beautifully. It was straightforward to configure and support was super helpful with any questions I had or minor changes that I needed. We've only just started using it, but super impressed so far.
This app will embed itself into your theme and you cant get it out. Not happy with this at all. Pretty sure its affecting my stores performance and it's been bad ever since with no sales. I bought a paid $250 theme and was going to switch back to my Dawn theme and found it there too.
I wouldn't install if you don't want permanent damage on your store.
Hello!
Thank you for sharing your feedback.
We'd like to clarify that the app does not automatically install on all themes. You can choose the specific themes where you wish to add the app during installation. Additionally, our scripts are designed to load at the end to minimize any impact on your store's performance or critical load timings. Hence we assure you that installing our app would not have caused any damage to the website.
That said, we understand your concerns and would be happy to investigate the issues you experienced thoroughly, however looks like you have uninstalled the app. We have reached out via email for further clarification and are waiting for a response from you. Please feel free to get back to us at your convenience and we will be happy to help you setup the app on the theme of your preference.
The Swym support staff was very responsive when we requested for help, would recommend based on their prompt customer service & response times.
Features, and the team support is amazing. They’re very responsive and are very helpful. My customers and I enjoy the app.
Swym has been great! I was able to enable my registry and customer service was very responsive.
I had some issues with the free trial and encountered technical difficulties. I was happy that after I messaged them, they refunded my money right away without any problems and provided nearly daily updates to resolve the technical issue.
6/5 Stars – I highly recommend them. This was by far the best customer support I've experienced with any Shopify app.
This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!
5 Stars +++ - Absolutely outstanding product and service and support. Priyanka has been amazing stepping us through the set-up, answering questions and making changes to ensure that Swym is perfect for our unique needs. Can't recommend highly enough.