Swym Gift Lists and Registries

The Swym support staff was very responsive when we requested for help, would recommend based on their prompt customer service & response times.

I love having a gift registry on my site! This app is awesome, and so is their customer support! They are super friendly, quick to respond, and made sure their app is working and looked good on my site right away.

I really recommend the swym app. It was very easy to use and when I had issues the team was very quick to respond and resolve them. Really recommend it!

Ausgezeichneter Kundenservice und großartige Unterstützung!

Ich bin wirklich beeindruckt von dem Support-Team von Swym Gift Lists. Ich hatte ein kleines Problem mit der Checkout-Funktion auf meiner Website, und das Team hat sich sofort darum gekümmert. Der Support war professionell, freundlich und schnell – sie haben das Problem im Handumdrehen behoben. Besonders beeindruckt hat mich, dass sie sogar ein Bildschirmvideo bereitgestellt haben, um sicherzustellen, dass alles korrekt funktioniert. Das ist Service, wie man ihn sich wünscht! Vielen Dank an das Swym-Team für die hervorragende Betreuung. Absolut empfehlenswert!

Great,and great customer service. When I reached out with issues, they solved it immediately. Thanks!

Une très belle expérience avec un service client à l'écoute qui pense même à vous relancer quand vous n'avez pas répondu à un message alors que votre problème n'est pas réglé.

Vijaya et Matthew ont vraiment été au top.

Overall, our experience using Swym has been really positive. Our customers had been asking for a functional registry on our website for ages so we're very happy to be able to offer that service through Swym.

A couple of points for improvement: there was no ability on our end to prevent registry orders bypassing our "out of stock" limitations. As a result, we had a number of people order items that were out of stock and reach out to us, frustrated that their order hadn't been fulfilled yet. I reached out to customer service and they quickly changed the setting on their end to prevent customers being able to order out of stock items through the registry, but it would be really handy to be able to edit that ourselves.

Additionally, we weren't able to set up/turn on the address masking ourselves, even though that's one of the main reasons we chose the service we did.

Support is very responsive and went above and beyond to help, including with custom code assistance and advice on how to connect with the Flow app! The registry app is very functional and was easy to customize for our needs, we highly recommend this app!!!

Very easy installation of the app with guidance videos.
After an update of my Shopify theme, the app did not function as expected and within 2 days the Swym team reached out for help and fixed the problem.
Very satisfied with the app and assistance!

Llevamos usando poco tiempo la aplicación y consideramos que aún estamos viendo si se ajusta a nuestras necesidades, sin embargo debemos resaltar la pronta respuesta y solución a nuestras consultas y el buen trabajo que hacen como soporte técnico. Valoramos mucho esto, muchas gracias.