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Although we have not been using the app for very long we can say without a doubt that the customer service is very responsive when handling problems. Professional and timely. We definitely recommend the use of the app as it is extremely customizable even on the free version.
App barely functioned, which is not a huge issue; Plenty alternatives out there. The issue is that this app left an abundance of its code throughout many files when uninstalled, causing unnecessary files to load, formatting issues, etc. The app developers sent a guide to remove the code. I'm updating review to show that they provide satisfactory customer service, despite the issues with the app.
Thank you for leaving us a review and I am sorry to hear that you had a bad experience. With regards to removing the app, we lose access to removing out code the moment you uninstall the app and that prevents us from cleaning up all our files - am sorry about that but it is unfortunately a limitation that we can't do much about. We've documented the steps to remove any remnants in this detailed blog post(https://swym.it/how-do-i-clean-up-my-store-after-i-uninstall-wishlist-plus/) but our support team will help you with the removal as well if you like.
My biggest feedback is allow better formatting of the email(s) sent to clients -such as a low stock.
I used this app to add wishlist buttons to my store.
I liked that I was able to add custom colours to fit within my website theme. So far, so good.
I had a pleasant experience with the support team, they fixed the Wishlist button on our landing page. Took sometime but it worked out well.
So far I’m very happy with Wishlist Plus. It integrates very nicely with my site, and the customer service from the Wishlist team is very responsive. Highly recommended!
I've had some contact with the support team and they are very helpful. We haven't had the chance to road-test this app too much yet but the nice support asked for a review, so here goes. The headline is a little confusing "14-day free trial" but there is a FREE version with no deadline? I assume the 14-day'er is for the all-bells-and-whistles version. Looking ahead, I don't think this app deserves 5-stars. You see, I begrudge paying for a wish-list app in the first place - Shopify should include one. Then I ask myself whether the basic pay-version of this app is worth $9.99, a monthly fee equal to 1/3 the price of Shopify's monthly fee for their basic plan. I don't think it is...you get a lot of Shopify for $29.99. Wish-lists are a nice addition...I never use them personally (I just add to cart)...but shoppers like them so I can see the benefit. It would be interesting to experience a lot of wish-list use, then turn it off to see how sales are affected (maybe the developer can give some data?). I may have a different view after road-testing the app more extensively...
Super service!! The support team replies very fast with correct solutions. I used the free version in my store and it works properly. The team can help to make the buttons fit better with your lay-out of your store.
This is a great app. It was a little glitchy at first and I had to uninstall and reinstall several times because it wouldn't let me switch styles. But once I got my style the way I liked it and the colors right, it has been working great.
We had a little issue to integrate and the guys have been massively fast to reply and fix. Really good!