Omtaler (2 079)
Raffiner
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Etter vurdering
Runs so easy that far with excellent support too !!
TOP!!! Very fast in the attendance :)
Great and flawless app! Also - we switched to a open source theme and within minutes the support team hooked us up!
Great design, easy to use and set up. Had a small issue with customising the icon but support were very helpful and sorted it out straight away.
The app is very easy to integrate. Besides, they have a great support service, they answer really fast. We are very satisfied with everything
This app is working great so far! The customer service has been prompt and efficient with my inquiries.
If you're trying to get this app working with Klaviyo - then you have a lot of pain ahead of you. The Klaviyo integration was the main reason we selected this app over other wishlist apps. Given the mostly positive reviews, I was expecting the integration and set-up to be easy and well documented. It's neither. The support team is slow to respond, and when they do respond, the assume a level of understanding which I don't have. There is no documentation on how to complete the Klaviyo integration, and no documentation on how to set up the email flows. Seven weeks after installing the app, I'm still in the dark about what we need to do. I'm not an IT person, but the Swym support team seems to think I am. Proceed with caution.
Hello,
Thank you for your review. I am sorry that you had such a disappointing experience with us. I looked through the support request you had open with us and we didn't do nearly enough to make sure you had a smooth onboarding experience, so you are completely justified in feeling let down.
The Klaivyo integration steps are actually documented in detail on our site - you can access these docs at https://swym.it/playbooks/. I am not seeing that we shared this information with you, so we are reviewing our support response to see why that didn't happen. Please accept my sincere apologies, this is not the standard we strive for and we have certainly fallen short in this case. We will follow up with you via email to try and make this right for you, please consider giving us an opportunity to do so.
Sincerely,
Arvind
Excellent user friendly wishlist app that works smoothly. Very easy to set up and configure to match your theme's colour scheme. Developer support is great too. Recommended.
Amazing app & its service. Works very well for my store. The developer was very helpful and supporting at all times. I would really like to thank the app developer for such a great job - keep up the good work! :-)
We had a little issue to integrate and the guys have been massively fast to reply and fix. Really good!