Swym Wishlist Plus
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The custom implementation is difficult and creates additional technical issues instead of solving them. Support does not have live chat, which makes troubleshooting slow and frustrating. Also, the integration with customer notification emails does not work properly. Overall, too much complexity and not enough reliability.
Hello,
We'd love to understand more about the custom implementation you were trying to achieve so we can help you get there.Our team has helped many merchants work through intricate implementations and we want to make sure you're not navigating that alone.
Regarding live chat, we hear you. This is currently available on higher-tier plans, but your feedback is noted and we're actively working to make it more accessible. In the meantime, we're committed to making our email support as responsive as possible.
As for the customer notification email integration, we'd love to dig into this with you directly to identify what's going wrong and get it working as it should.
We have already reached out to you via email, and we would be happy to personally work with you every step of the way, from setup to resolving the integration issues. Please get back to us via email and give us an opportunity to work on this with you.
Easy to use, but fast and helpful support if you need it.
We've had a great experience with the Swym Wishlist app. Their team is always very responsive and helpful, and the tool itself is a key revenue driver for our website.
This app is a scam. It automatically adds items to your wishlist simply by browsing a product event, even if you don’t want to. This means you use up credits on wishlists that no one has set up.
We're sorry for the confusion this has caused. That's definitely not the experience we want for you!
What you encountered is our "Smart Save" feature, which automatically adds products to a shopper's wishlist when they visit the same product page multiple times. It's designed to help capture high-intent shoppers, but we completely understand that it can be surprising if you weren't expecting it and that it led to wishlist credits being used up faster than anticipated.
The good news is that Smart Save can be easily customized or turned off entirely, and we'd love the chance to make this right. If you're open to giving Wishlist Plus another try, please reinstall the app and reach out to us directly. We'll personally walk you through the setup, make sure the configuration fits your needs, and ensure you're on the right plan.
We appreciate your honest feedback — it helps us communicate our features more clearly. We hope to have the chance to earn back your trust!
官方支持非常有耐心而且高效率，是不错的体验
At first, the customization is very limited for this app, so you won't get all the elements to truly match your store's style. But, if you are willing to send CS tickets, they can steadily implement changes for you that go beyond what is initially available.
このアプリには開発者の対応が必要です、と出ていますが、どういう状況でしょうか。
Best
The best help Ive ever had. Answers my questions immediately! Thanks so much.
