Swym Wishlist Plus
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This app is a scam. It automatically adds items to your wishlist simply by browsing a product event, even if you don’t want to. This means you use up credits on wishlists that no one has set up.
We're sorry for the confusion this has caused. That's definitely not the experience we want for you!
What you encountered is our "Smart Save" feature, which automatically adds products to a shopper's wishlist when they visit the same product page multiple times. It's designed to help capture high-intent shoppers, but we completely understand that it can be surprising if you weren't expecting it and that it led to wishlist credits being used up faster than anticipated.
The good news is that Smart Save can be easily customized or turned off entirely, and we'd love the chance to make this right. If you're open to giving Wishlist Plus another try, please reinstall the app and reach out to us directly. We'll personally walk you through the setup, make sure the configuration fits your needs, and ensure you're on the right plan.
We appreciate your honest feedback — it helps us communicate our features more clearly. We hope to have the chance to earn back your trust!
The custom implementation is difficult and creates additional technical issues instead of solving them. Support does not have live chat, which makes troubleshooting slow and frustrating. Also, the integration with customer notification emails does not work properly. Overall, too much complexity and not enough reliability.
Update: Tons of bugs. Literally left and right. And upon reporting them their team asks for videos as if my explanations aren’t sufficient. Their live chat isn’t live. They barely ever respond. Sometimes with days delays sometimes (if you’re lucky) hours and very likely with a weak response. Our experience is going from terrible to worst.
We're finding out problems and bugs and their live-chat support is either non responsive or replies limited not addressing issues we've reported. Very frustrating. If their support and tech issues do not get resolved, we'll likely uninstall and move on to a better wishlist solution.
Honestly this application is pure rubbish as well as the support provided. The wishlist button lags behind a good couple of seconds which looks terrible in a store and I have been exchanging mails for the past two weeks to hardcode the button to go around the issue. The instructions are not clear and not even with help of AI we were able to make it work properly. Feature like the auto saving come enabled by default so that the "likes" are consumed fast so that you need to purchase a higher tier. All put together a bad experience and a waste of time.
I tried making this app work after installing it in July. It didn't, so I uninstalled it.
Thought I'd have another go........still the same now in October.
It's so sad. It simply does not show on my store.
Thank you for taking the time to try out our Wishlist Plus app once again. We appreciate it. However, we are sorry to see that it is not showing up in your store. Wishlist Plus is designed to work on all Shopify themes and so it should work by default on your store as well.
If you are still looking for a solution, please can you install the app once again and let us know? We will be happy to check the setup and make sure it works as expected on the theme that you are using. Please let us know if you are available for a call as well. We would be happy to get this resolved as soon as possible.
very bad, support is telling everything is working fine but it is not.
Our plan was changed unilaterally and we had to pay more. Be aware.
The plan quota was NOT announced anywhere when we installed this app. This was a sudden change and we literally were forced to pay more to use the app. Something totally unexpected and not disclosed during the initial negotiations.
Thank you for taking the time to share your feedback. Your input is truly appreciated, and we are sorry to hear that your experience with our app did not meet your expectations.
On checking why you received the upgrade emails we noticed that you had reached the app usage quota for your plan. We send out alerts when you’ve used up 80% of your quota so that you can upgrade the app on time, and to avoid any disruptions to your customers. The plan quotas and site session traffic limits are, in fact, published on our Pricing page, so I am sorry this came as a surprise to you and that you felt you were being forced to upgrade. We were merely enforcing the plan limits/rules that are clearly documented.
In any event, we tried reaching out to you via email so we can get this resolved for you, and are waiting to hear back. We value your experience with our app, and we would love the opportunity to discuss this further with you. Please don't hesitate to contact us at your convenience via email.
I'm using Symmetry, which is the third most popular Shopify theme, but it doesn’t function properly.
It works on the first page of the collection, but NOT on the second page.
It does NOT work in the "You may also like" section below the product detail page.
When you select options like "New to Old" or "Best Seller" in the collection page filters, it does NOT work.
On collection and product pages, the favorite/like count appears only after 5–10 seconds.
I’m tired of opening a new ticket every day for a different issue. I'm now considering alternatives. These are just the bugs I’ve personally found — who knows how many other parts of the site are affected?
The support team is trying to help, but I'm spending so much time reporting bugs and waiting for fixes that I can't focus on my actual business.
Additionally, we’re on the Pro plan at $59 per month because the lower plan automatically shuts off once a specific limit is reached.
Upd 20.10.25. It was a great app, until it changed name. Now support is dead, app discount disappeared despite words of operator that it given forever. It doesn't worth it price
Great idea, many functions. App doesn't bring so many sales as it can: there are issues with translation, sometimes app admin pages response error 500. support answers fast, but works only 8/5 - not enough while boarding. Price is to high, but now it has a deal, because of it we still trying to implement.
The worst customer support I have seen, and I have seen a lot of people, these guys are first of all late to answer, then only repeat the same solutions again and again and again, feels like I am talking to AI.
Seriously only add this app if you want hassle
Thank you for sharing your feedback with us. We appreciate you leaving a review, though we're sorry to hear that your experience with our app did not meet your expectations.
While reviewing your store's configuration, we noticed that the Add to Wishlist button on the collections page had a few incomplete classes due to which the buttons were not working as expected. Making changes to this code will fix the button and we can surely get that fixed for you.
Nevertheless, this is certainly not the experience we want our valuable customers like you to have. If you are still looking for a solution please reply to our email and we will get this resolved for you. If a call works better we would be more than happy to help resolve your concerns over a call as well.